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The Engineering Unit manages the design and construction of new roads, including sidewalks, upgrades from gravel to surfaced roads, and major arterial or freeway projects. This includes infrastructure development that supports mobility and economic access across the city.
The eThekwini Municipality invites private sector partners to participate in large-scale spatial transformation projects that involve significant investment, job creation, and economic growth. These projects are strategically located in key national routes and previously disadvantaged areas.
Residents can visit any of the Sizakala Customer Service Centres located across the eThekwini Municipality to receive assistance with municipal queries, report faults, submit forms, log complaints, and get information on various council services.
Households that are indigent and use less than 150 kWh of electricity per month qualify for Free Basic Electricity. This benefit is available to those who meet the criteria and have a prepaid meter.
Residents can access their specific load shedding block schedule using an interactive map on the website by entering their address. This helps them prepare for scheduled outages.
Members may withdraw funds using a withdrawal form or stop order form. Email withdrawal requests have been terminated, so alternative methods must be used.
Residents and municipal employees can apply to join the Durban Municipal Thrift Fund, which allows members to save money through regular contributions. The fund has increased its savings limit for 2026.
Members are required to provide updated bank details for deposit and withdrawal purposes. A bank detail form is available for completion.
Members can apply for membership through an online system that is active for the year 2026. This system supports digital access to joining the fund.
The public can access the isiZulu version of the Ethekwini Municipality's privacy policy by clicking on the provided link. This ensures that speakers of isiZulu can understand how their personal information is handled on the municipality’s digital services.
Residents can join various free community events hosted by libraries, such as storytelling competitions, book launches, literacy summits, career expos, and celebrations of international and national days like World Book Day and African Language Month.
The public can search the library catalogue online to find books by title, author, ISBN, check availability, renew items, view borrowing history, and see which books are most used.
