DocumentOngoingNotice

Sizakala Customer Services

Ethekwini Metropolitan MunicipalityRef: https://museums.durban.gov.za/page/sizakala-customer-services

Official source

Source domain: museums.durban.gov.za

Collected on 9 September 2026

Always confirm details on the official source before acting.

What this means

This document is a service information page from the eThekwini Metropolitan Municipality introducing the Sizakala Customer Services programme. It explains that Sizakala is a city-wide initiative to improve access to municipal and government services through a network of customer service centres. These centres offer assistance with inquiries, complaints, form submissions, and referrals, and are available to all residents across the municipality.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

walk-in service centreOngoing

Access to Sizakala Customer Service Centres

Residents can visit any of the Sizakala Customer Service Centres located across the eThekwini Municipality to receive assistance with municipal queries, report faults, submit forms, log complaints, and get information on various council services.

Who it is for: eThekwini residents and citizens seeking municipal or government services
How to act on it: Visit a Sizakala Customer Service Centre in person

Show the line this came from

The Sizakala Customer Service Centre is essentially a place where residents can go for assistance on any council related query.

Facts

Places

eThekwini, KwaZulu-Natal

Reference

https://museums.durban.gov.za/page/sizakala-customer-services

Key Takeaways

Sizakala Customer Services
eThekwini Metropolitan Municipality
Durban
isiZulu
customer service centres
one-stop-shops
first stop shops
throng centres
Ethekwini Metropolitan Municipality
eThekwini Municipality