Last Updated: 9 August 2026
Legal review: pending for this version.
These Terms of Service ("Terms") govern your access to and use of Govermate, a service operated by Pace Online (Pty) Ltd ("Govermate", "we", "us" or "our"), at https://www.govermate.com and any related applications, alerts and services (together, the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Govermate is an independent information service that aggregates, organises and publishes publicly available data about South African government opportunities — tenders, requests for quotation, public-service vacancies, government gazettes and published budgets — and links each listing back to its official source.
You must understand the following before using the Service:
We are NOT a government body, organ of state, or public entity, and we are not affiliated with, endorsed by, or acting on behalf of any government department, municipality, or state-owned entity. We are NOT a pay-to-apply service. We never charge you to apply for any tender, post or opportunity, and government does not charge you to apply either. Anyone who asks you to pay to apply for a government tender or job is a red flag. We do NOT submit applications, bids or tenders on your behalf, and we do not promise or guarantee that you will win any tender or be appointed to any post. We are an aggregator and signpost. The authoritative version of every opportunity is the one published by the issuing body. Always verify the details on the official source before you act.
You must be at least 18 years old and able to enter into a binding contract under South African law to use the Service. By registering you confirm that you meet this requirement.
You are responsible for the information you provide, for keeping your login credentials confidential, and for all activity that occurs under your account. Tell us promptly if you suspect unauthorised use of your account. You may not share, sell or transfer your account or subscription to anyone else.
Parts of the Service are offered on a paid subscription basis. Current plans are:
Pro Citizen — R79 per month. Pro Opportunity — R299 per month. Analyst — R1 499 per month.
Prices are in South African Rand (ZAR) and are inclusive of VAT where applicable. We may change plan pricing or features from time to time; changes will not affect the price of your current billing cycle and we will give you reasonable notice before any change takes effect on renewal.
Payments are processed by our third-party payment partner, Paystack. We do not store your full card details. By subscribing you also agree to Paystack's terms for the processing of your payment.
Subscriptions renew automatically at the end of each billing cycle (monthly, unless stated otherwise) at the then-current price, using your saved payment method, until you cancel. Where we offer a free trial, your paid subscription begins automatically when the trial ends unless you cancel before then.
You may cancel your subscription at any time from your billing settings or by contacting us at support@govermate.com. Cancellation stops future renewals; your access continues until the end of the billing cycle you have already paid for, after which it ends. We do not, as a general rule, refund the unused portion of a cycle that has already started.
Nothing in these Terms limits your rights under the Consumer Protection Act 68 of 2008 ("CPA") or the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"). Where South African law gives you a right to cancel, to a cooling-off period, or to a refund (for example, where a service is materially defective, not supplied as agreed, or covered by a statutory online-transaction cancellation right), those statutory rights apply and prevail over anything to the contrary in these Terms. To request a refund, contact us with your account details and the reason for your request.
You agree not to:
use the Service for any unlawful purpose or in breach of any applicable law; scrape, harvest, resell, redistribute or commercially exploit the listings or data except as expressly permitted by your plan; attempt to gain unauthorised access to the Service, other accounts, or our systems, or interfere with or disrupt the Service; use automated means to access the Service in a way that places an unreasonable load on our infrastructure, or that circumvents access controls or rate limits; misrepresent your identity or your relationship with any organisation.
We may suspend or terminate your access if you breach these Terms or use the Service in a way that harms us or other users.
We work hard to gather opportunities from official channels and to stamp each listing with a verified-on date and a link to its source. However, government data changes constantly, sources contain errors, and closing dates and requirements can change without notice.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we make no warranty that listings are complete, accurate, current, or fit for any particular purpose. You must independently verify every opportunity on its official source before relying on it, submitting a bid, accepting an alert, or making any decision. We are not responsible for any tender, deadline, requirement or opportunity that is missed, changed, withdrawn, or misstated at source.
Govermate is designed as an agentic service. It may summarise listings, route questions, recommend opportunities, prepare support context, remember preferences, and act on requests you make through the Service. This includes AI-generated answers in chat and search, which are produced by automated language models: they can be incomplete, out of date, or incorrect, they may not reflect the latest status at source, and they must be independently verified against the official source before you rely on them. Agentic and AI features are intended to assist you, not replace your judgment or create a government, legal, procurement, tax, career, or financial adviser relationship.
To provide chat, deep research, and voice conversation features, Govermate sends content to named third-party AI sub-processors, and using those features means you accept this processing. For a typed chat message, deep-research request, or agentic action, Govermate may send your prompt, relevant conversation history, selected opportunity or source evidence, and the profile, business, preference, or remembered context needed to answer to Anthropic and OpenAI. Anthropic provides routed chat and research models; OpenAI provides supporting model, semantic-embedding, and tool-processing capabilities. If you start a voice conversation, OpenAI additionally receives your live microphone audio and the conversation context needed to transcribe your speech and return an AI-generated spoken response; Govermate does not retain the raw microphone audio, and the resulting transcript and any generated content become part of your conversation history under these Terms and the Privacy Policy. By using the Service's chat, deep-research, or voice features, you consent to this processing — using the Service constitutes your acceptance of it, consistent with the acceptance in Section 1 above; if you do not agree, do not use those features. See the Privacy Policy for the complete list of Govermate's sub-processors, the cross-border transfer basis, and retention detail, and direct any question about how Govermate protects your personal information to our Information Officer, Xolani Nyuswa, at nyuswa@paceonline.co.za.
AI suppliers and your consent. Govermate's agentic features are operated with the assistance of AI suppliers — independent artificial-intelligence providers whose models process the content involved in delivering the Service. By using the Service you consent to the prompts, conversation history, documents, preferences and other context reasonably needed for a requested feature being accessed and processed by the AI suppliers engaged by Govermate from time to time. AI suppliers change as capability and price evolve; Govermate selects and replaces them through its AI catalog, and each processes your information on Govermate's instructions as described in our Privacy Policy. Questions about our AI suppliers are directed to our Information Officer, Xolani Nyuswa, at nyuswa@paceonline.co.za.
When Govermate acts for you, the Service records the surface, context, tools, model/provider family, user confirmation state where applicable, and outcome in system logs so that the action can be debugged and audited. You remain responsible for checking official sources and reviewing any generated content or recommended action before relying on it.
To the maximum extent permitted by South African law (and subject to any rights you have under the CPA that cannot lawfully be excluded), Govermate and its directors, employees and partners will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, business, contracts, tenders, or anticipated savings, arising out of or in connection with your use of, or inability to use, the Service. Our total aggregate liability to you for any claim arising out of these Terms or the Service will not exceed the total amount you paid us for the Service in the three (3) months immediately before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.
The Service, including its design, software, branding, the "Govermate" name and logo, and our curation, organisation and presentation of data, is owned by us or our licensors and is protected by law. The underlying public government data is not owned by us. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own lawful purposes in accordance with your plan. You may not copy, modify, distribute, or create derivative works from the Service except as expressly allowed.
We may update, change or discontinue parts of the Service, and we may amend these Terms from time to time. When we make material changes we will update the "Last Updated" date above and, where appropriate, notify you by email or in-app. Your continued use of the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the Republic of South Africa, and you submit to the non-exclusive jurisdiction of the South African courts. Please contact us first so we can try to resolve any dispute directly. You may also have recourse to the consumer protection mechanisms available under the CPA.
For any questions about these Terms or the Service:
Govermate is operated by Pace Online (Pty) Ltd. Address: Building 10 HQ, 94 Bekker Road, Vorna Valley, Midrand, 1686, South Africa Email: support@govermate.com
By using Govermate you acknowledge that you have read and agree to these Terms of Service.
