privacy policy

Privacy Policy for Govermate
Effective Date: 01-08-25

Govermate (“we,” “our,” or “us”) operates the Govermate mobile application and web platform. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect
We may collect the following information:

• Personal Information: Name, email address, phone number, address, and profile photo

• Usage Data: Your activity within the app, subscription details, and purchase history

• Files & Media Access:

  • We request permission to access your selected media files to allow downloads of purchased tender documents.

  • On older Android versions, we request external storage access for compatibility.

2. How We Use Your Information
We use your information to:

• Create and manage your account

• Provide tender notifications, reminders, and updates

• Process payments and subscription services

• Deliver purchased tender documents

• Improve our services and user experience

• Provide customer support

3. Data Sharing
We do not sell your personal information. We may share your data only with:

• Service Providers (payment processors, hosting providers, analytics tools)

• Legal Authorities (if required by law or court order)

• Business Partners (only in the event of a business merger, acquisition, or sale)

4. Data Retention
We keep your personal data only for as long as necessary to provide our services and comply with legal obligations.

5. Data Security
We use industry-standard measures to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent for data processing

• Request a copy of your data

To exercise your rights, contact us at support@paceonlineco.za 

7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted here with a new effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@paceonlineco.za
Website: https://govermate-production.up.railway.app/