Office of the Ombud for Financial Services Providers
AgencyFAIS Ombud
Mandate
Resolves complaints against financial services providers under the FAIS Act.
What Govermate has read
Updated 09 Nov 2026Built from the documents Govermate has read from FAIS Ombud. Every line below comes from a source document, not from an editorial description.
What this body does
- Publishes statements61 documentsfrom what documents state
- Offers opportunities or services21 documentsfrom what documents state
- Offers opportunities or services21 documentsfrom links between records
- ombud determination case summary4 documentsdescribed in documents
- A downloadable Word template for registering/filing a complaint with the Office1 documentdescribed in documents
- A financial education news article comparing two income-generating investment…1 documentdescribed in documents
- A financial-services consumer guidance article about identifying the regular…1 documentdescribed in documents
- Government procurement general conditions of contract1 documentdescribed in documents
- Q&A clarification report issued by the FAIS Ombud answering bidder questions on1 documentdescribed in documents
- Request for quotation (tender terms of reference) from the Office of the Ombud…1 documentdescribed in documents
- Terms of reference and invitation to bid for internet, email-hosting and…1 documentdescribed in documents
- a PAIA access-to-information manual1 documentdescribed in documents
14 further descriptions not shown.
Recent activity
- Download Terms of Reference
This is a request for quotation issued by the Office of the Ombud for Financial Services Providers for a primary fibre optic internet line, Mimecast and Exchange email hosting, and telephone services. Bids close on 13 November 2026 at 11h00, with a non-compulsory briefing on 26 October 2026.
- Download Terms of Reference
The Office of the Ombud for Financial Services Providers has issued a request for quotation for a primary fibre optic internet line, Mimecast and Exchange email hosting, and telephone services. Bids close on 13 November 2026 at 11h00, with a non-compulsory briefing on 26 October 2026.
- Download Questions and Answers
The FAIS Ombud has published answers to bidder questions for tender FAIS2026/27-T002 for a primary fibre internet line, Mimecast and Exchange email hosting. It confirms a /29 public IP range is required, that no separate failover link is needed, that existing Microsoft services must be transitioned, and that attending the site inspection is mandatory.
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See plansOpportunity signal
6 classified as something a person can apply for, 21 identified by reading.
Recent Opportunities
View allThe Office of the Ombud for Financial Services Providers has issued a request for quotation for a primary fibre optic internet line, Mimecast and Exchange email hosting, and telephone services. Bids close on 13 November 2026 at 11h00, with a non-compulsory briefing on 26 October 2026.
This is a request for quotation issued by the Office of the Ombud for Financial Services Providers for a primary fibre optic internet line, Mimecast and Exchange email hosting, and telephone services. Bids close on 13 November 2026 at 11h00, with a non-compulsory briefing on 26 October 2026.
This is an RFQ terms-of-reference document issued by the Office of the Ombud for Financial Services Providers. It seeks bids for primary fibre internet, Mimecast and Exchange email hosting, with a non-compulsory briefing session scheduled for 26 October 2026. Bids close on 13 November 2026 at 11h00, and enquiries are due by 30 October 2026.
This is a 36-page tender document for support and maintenance of a CRM Microsoft Dynamics 365 system and Azure Blob Storage. It identifies RFQ FAIS2026/27 - T001, sets a 12 October 2026 closing date at 11h00, and provides dates for a non-compulsory briefing session and bid enquiries.
The document is a Closed Tenders page from the FAIS Ombud website listing past tender opportunities that have been advertised, received bids, awarded, or cancelled. It provides specific tender details including bid numbers and closing dates for various procurement services and contracts. It serves as a historical archive of procurement activity and does not constitute a current binding tender notice.
The document describes the FAIS Ombud's Graduate Trainee Programme, outlining that it offers graduates in fields like Law, Auditing, Economics, Commerce, and IT an opportunity for meaningful workplace experience to support youth skills development and the inclusive financial sector. It emphasizes a supportive environment with ongoing development and practical work experience, and positions the programme as part of the Office of the Ombud for Financial Service Providers. The text also indicates the organisation's broader context, contact information, and related career and publication links.
Recent documents
Published by FAIS Ombud. These are records Govermate has read from this institution, not opportunities to apply for.
- Download Questions and AnswersNotices & formsYear: 2026
- Annexure A containing the Government Procurement: General Conditions of Contract, dated July 2010Notices & formsYear: 2026
- FAIS Ombud's Promotion of Access to Information Act manual, version 0.7Year: 2026
- July 2010 Government Procurement: General Conditions of Contract issued under the National Treasury heading and provided as Annexure A. It…Year: 2026
- Download Questions and AnswersBudgets & reportsYear: 2026
- Investment Plans with Income vs Guaranteed Investment Plans with IncomeNews & speeches