Back to opportunities
DocumentOngoingPolicy
FAIS Ombud's Promotion of Access to Information Act manual, version 0.7
Listed as “PAIA”
Official source
Source domain: faisombud.co.za
Collected on 8 October 2026
Always confirm details on the official source before acting.
What this means
This is the FAIS Ombud's Promotion of Access to Information Act manual, version 0.7. It sets out the manual's purpose, the FAIS Ombud's details, information that may be obtained without a formal request, how to request access, remedies for refusal, and related POPIA information. It became effective in October 2026 and is scheduled for review in October 2028.
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
information-access request processOngoing
How to request access
The manual makes information available about requesting access to records or information held by the FAIS Ombud under PAIA, including information that may not require a formal request and remedies if access is refused.
- Who it is for
- People seeking access to information held by the FAIS Ombud
- How to act on it
- Consult section 7 of the FAIS Ombud PAIA Manual for how to request access; the supplied extract does not include the detailed steps or submission details.
Show the line this came from
6. Information that does not require a formal request in terms of PAIA 9 7. How to request access
Key Takeaways
- FAIS Ombud PAIA Manual, version 0.7
- Effective from October 2026
- To be reviewed October 2028
- Adv John Simpson approved the document as Ombud
- The manual covers how to request access to information and remedies when access is refused
- The manual includes POPIA personal-information request and processing information
- FAIS Ombud
- Office of the Ombud for Financial Services Providers
- Information Regulator
- South African Human Rights Commission
- Adv John Simpson