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Individuals can visit heritage-listed statues and memorials located across Durban, including those at Farewell Square and outside Moses Mabhida Stadium, to learn about the city’s shared history and culture.
The public can engage with Durban’s museum offerings, which provide educational and cultural experiences focused on the city’s history and heritage.
Residents and visitors can access public parks, art centres, recreational facilities, and cultural spaces throughout eThekwini for leisure, education, and community engagement.
Residents, businesses, visitors, and employees can report instances of fraud or corruption within the Ethekwini Metropolitan Municipality through an online form or by contacting the municipality directly.
Residents and commuters can access information on bus routes, fares, timetables, and report service issues through the Public Transport Information Centre (PTIC). Contact is available via phone, WhatsApp, or email.
Residents and visitors can provide feedback on municipal services, including transportation, through the official feedback portal on the municipality's website.
Individuals or entities can apply for a municipal rank permit to operate at one of the 73 designated taxi ranks in Durban. The application requires downloading a form and submitting it for processing.
Households and businesses can request professional emptying of their septic or conservancy tanks at a prescribed tariff. The cost can be added to the water account upon application.
Private contractors involved in cleaning conservancy or septic tanks, or removing waste from industrial factories, can apply to provide waste disposal services under municipal oversight. The service ensures environmentally compliant disposal of sewage and trade effluent.
Residents and property owners can report public sewer blockages via a toll-free number. A field crew will be dispatched to unblock the sewer without charge if successful.
Business owners and informal traders can apply for business licenses through an online platform provided by the city.
Organisations or individuals can request permission to hold marches or rallies by contacting the city.
