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The Masakhane Programme encourages community members to engage with the municipality through various platforms, improving communication between citizens and government departments. It promotes awareness of policies, procedures, and services.
The municipality runs 14 soup kitchens across the municipal area to provide food security for vulnerable residents. These kitchens are part of the social intervention component of the Poverty Alleviation Programme.
A full booklet providing guidance on how to plant and maintain indigenous plants in gardens and landscapes. It supports sustainable gardening practices and helps protect local ecosystems.
Residents can sign up to use the iNaturalist website and mobile apps to identify plants and other organisms in their gardens or local D’MOSS areas, supporting biodiversity monitoring.
A series of six posters that showcase locally indigenous plants suitable for gardens in Durban. These posters help gardeners identify native species that support local wildlife and require less water.
New customers or those needing a change-over can apply at any of the five Customer Service Centres across eThekwini. Services include application processing, bill payment, and token purchase.
Residents and businesses can report power outages or faults using multiple channels including mobile apps, WhatsApp, website, USSD, email, or phone call. This allows the utility to respond promptly to disruptions.
Residents can book appointments to renew their driver’s license cards at designated Metro Police centres to avoid long wait times and reduce crowding during the pandemic.
Organisers can book facilities at various community stadiums including Princess Magogo, Chatsworth, Sugar Ray Xulu, Mpumalanga, and King Zwelithini stadiums, as well as Moses Mabhida Stadium.
Business owners and informal traders can apply for their business licenses through an online platform provided by the municipality.
Fees for building permits and encroachment assessments are included in the annual tariffs. These are required for legal compliance during construction and site inspections.
Official fees for building applications are published as part of the annual tariffs. These apply to anyone submitting a building application through the Development Applications process.
