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The page includes a link to information about the COJ expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS” link on the Johannesburg Water website.
The page includes a link to a guide for viewing your municipal statement online.
- Who it is for
- customers who need to view their municipal statement online
- How to act on it
- Use the “Guide to view your municipal statement online” link on the Johannesburg Water website.
You can log water-related incidents by emailing fault@jwater.co.za.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za with your water-related incident.
You can access a guide that explains how to view your municipal statement online.
- Who it is for
- customers who want to view their municipal statement online
- How to act on it
- Open the Johannesburg Water website page and select 'Guide to view your municipal statement online'.
You can download the 'Credit Control Process' document from the Johannesburg Water website.
- Who it is for
- customers or members of the public who need the credit control process information
- How to act on it
- Open the Johannesburg Water website page and select 'Credit Control Process Download Now!'.
You can access the daily water supply system status update on the Johannesburg Water website.
- Who it is for
- members of the public who want updates on water supply system status
- How to act on it
- Open the Johannesburg Water website page and select the 'Daily water supply system status update' link.
You can access information about the COJ Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Open the Johannesburg Water website page and select 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS'.
Johannesburg Water provides information via a link for the COJ Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the “Learn More” link next to “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS”.
Johannesburg Water provides an email address for logging water-related incidents only.
- Who it is for
- members of the public who need to log water-related incidents
- How to act on it
- Email fault@jwater.co.za to log water related incidents only.
You can submit anonymous tip-offs using the anonymous tip-offs phone number shown on the page.
- Who it is for
- members of the public who want to report anonymously
- How to act on it
- Call the anonymous tip-offs number provided on the page.
The page includes a section for daily water notices.
- Who it is for
- customers and members of the public who want daily water notices
- How to act on it
- Use the page section labelled Daily Water Notices.
The page provides access to information about the COJ Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the page link/section labelled for the COJ Expanded Social Package for customers with prepaid water meters.