Whatsapp Image 2026 07 07 At 12 00 13
Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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What this document offers
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Guide to view your municipal statement online
You can access a guide that explains how to view your municipal statement online.
- Who it is for
- customers who want to view their municipal statement online
- How to act on it
- Use the page link labelled for the municipal statement online guide.
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Guide to view your municipal statement online Learn More
Customer Fault Logging (log water-related incidents by email)
You can log water-related incidents by emailing the fault email address provided on the page.
- Who it is for
- members of the public who need to log water-related incidents
- How to act on it
- Email fault@jwater.co.za for logging water related incidents only.
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Please use the fault@jwater.co.za for logging water related incidents only
Call Centre (contact for assistance)
You can contact the Johannesburg Water call centre using the phone numbers provided on the page.
- Who it is for
- members of the public needing assistance
- How to act on it
- Call the call centre numbers provided on the page.
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Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Credit Control Process download
You can download the credit control process information.
- Who it is for
- customers or members of the public who need the credit control process information
- How to act on it
- Use the page link/button labelled for the credit control process download.
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Credit Control Process Download Now!
COJ Expanded Social Package for customers with prepaid water meters
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the page link labelled for the COJ expanded social package.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Daily water supply system status update
You can access a daily update showing the water supply system status.
- Who it is for
- members of the public who want daily water supply system status updates
- How to act on it
- Use the page link labelled for the daily water supply system status update.
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Learn More Daily water supply system status update
Tip-offs Anonymous (report anonymously)
You can submit anonymous tip-offs using the anonymous tip-off number provided on the page.
- Who it is for
- members of the public who want to submit tip-offs anonymously
- How to act on it
- Call the anonymous tip-offs number provided on the page.
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Tip-offs Anonymous +27 (0) 80 000 2587
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-12-00-13/
Key Takeaways
- Johannesburg Water (City of Johannesburg) website content
- Mentions prepaid water meters and related programmes
- Includes customer fault logging and credit control process links
- Provides contact details (fault@jwater.co.za and call centre numbers)
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS (Department of Water and Sanitation)
- Water Research Commission
- SALGA
- Joren Digital