Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
Always confirm details on the official source before acting.
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Guide to view your municipal statement online
You can access a guide that explains how to view your municipal statement online.
Guide to view your municipal statement online Learn More
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-12-00-13/
Customer Fault Logging (log water-related incidents by email)
You can log water-related incidents by emailing the fault email address provided on the page.
Please use the fault@jwater.co.za for logging water related incidents only
Call Centre (contact for assistance)
You can contact the Johannesburg Water call centre using the phone numbers provided on the page.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Credit Control Process download
You can download the credit control process information.
Credit Control Process Download Now!
COJ Expanded Social Package for customers with prepaid water meters
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Daily water supply system status update
You can access a daily update showing the water supply system status.
Learn More Daily water supply system status update
Tip-offs Anonymous (report anonymously)
You can submit anonymous tip-offs using the anonymous tip-off number provided on the page.
Tip-offs Anonymous +27 (0) 80 000 2587
