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A new water connection can be applied for by households or businesses that are building a new home, office, factory, or moving into existing premises where the account must be transferred. The connection includes all necessary materials such as valves, pipes, fittings, water meter, and meter box. Applicants must submit the Green Form along with supporting documents and visit a Customer Service Centre to complete the application.
The Durban Business Fair is an event hosted by the Ethekwini Metropolitan Municipality to support small, medium, and micro enterprises (SMMEs) in Durban. It provides a platform for businesses to network, showcase their products and services, and access opportunities for growth and development.
Residents can report water leaks through the online reporting system, helping the municipality address potential wastage and infrastructure issues.
Residents can report instances when their water supply has been interrupted by submitting a report via the online portal.
Residents can report any issues related to electricity supply, such as outages or faults, through the online form on the municipality's website.
Members of the public can provide general feedback or suggestions about the municipality’s services through an online form.
Residents can report problems related to refuse removal, such as overflowing bins or missed collections, through the online form.
The municipality has constructed 290 family units within existing hostel areas to improve housing conditions for residents in these zones.
The municipality facilitates housing opportunities including both ownership and rental options for low and middle-income earners through its gap market programme.
Residents living in housing units built before 1994 may benefit from upgrades or full rebuilds supported by the municipality’s Human Settlements Unit.
The eThekwini Municipality provides free homes to eligible individuals who meet the criteria set by the Human Settlements Unit. These homes are part of the ongoing effort to ensure access to affordable housing as a basic human right.
Residents and members of the public can formally object to decisions made by the Ethekwini Metropolitan Municipality, such as those related to land use, valuation, or planning. This allows individuals to raise concerns and request reconsideration of a decision.
