DocumentOngoingNotice

Water And Sanitation Services

Ethekwini Metropolitan MunicipalityRef: https://museums.durban.gov.za/page/water-and-sanitation-services

Official source

Source domain: museums.durban.gov.za

Collected on 9 September 2026

Always confirm details on the official source before acting.

What this means

This is a public information page from the Ethekwini Metropolitan Municipality explaining how residents and businesses can apply for a new water connection. It outlines the steps, required documents, and locations to apply. The service is ongoing and available to anyone needing a new water supply connection for residential or commercial properties.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

infrastructure service connectionOngoing

New Water Connection

A new water connection can be applied for by households or businesses that are building a new home, office, factory, or moving into existing premises where the account must be transferred. The connection includes all necessary materials such as valves, pipes, fittings, water meter, and meter box. Applicants must submit the Green Form along with supporting documents and visit a Customer Service Centre to complete the application.

Who it is for: households building new homes, businesses setting up new premises, tenants, property owners in urban and rural areas
How to act on it: Visit any Customer Service Centre to submit the completed New Water Connection form and required documents

Show the line this came from

Facts

Places

eThekwini, KwaZulu-Natal

Reference

https://museums.durban.gov.za/page/water-and-sanitation-services

Key Takeaways

New Water Connection
Customer Service Centres
Green Form
EThekwini Metropolitan Municipality
urban
rural
approved building plan
proof of ownership
identity book
proxy letter
Ethekwini Metropolitan Municipality
Customer Service Centres