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The authority's online eLicence portal, reached through the eLicence Login link, is made available from the site.
- Who it is for:
- users of the Western Cape Liquor Authority's online licensing services
- How to act on it:
- Use the eLicence Login link in the site menu, or the eLicence Portal link listed under Useful links.
The liquor licence database is made available from the page for members of the public to consult in connection with a licence holder.
- Who it is for:
- members of the public checking or reporting a liquor licence holder
- How to act on it:
- Open the 'Liquor licence database' link on the Report a Licence Holder page.
The Western Cape Liquor Authority invites members of the public to report a liquor licence holder. The page carries the complaint procedure, a link to register a complaint, and the authority's phone, email and office contact details for doing so.
- Who it is for:
- members of the public who want to report a liquor licence holder in the Western Cape
- How to act on it:
- Use the 'Register a complaint' link on the Report a Licence Holder page, or contact the WCLA on (021) 204-9805/9700, 0737375843 or liquor.enquiries@wcla.gov.za, or visit the office at 3rd floor, Sunbel Building, 3 Old Paarl Road, Bellville 7530 during Mon - Fri 08.00 – 16.00.
The Western Cape Liquor Authority makes its complaint procedure available for reporting a liquor licence holder. The page gives the WCLA's contact details so a member of the public can contact the authority about a complaint.
- Who it is for:
- members of the public who want to report a liquor licence holder in the Western Cape
- How to act on it:
- Contact the WCLA using the details on the page: telephone (021) 204-9805/9700 or 0737375843, email liquor.enquiries@wcla.gov.za, or visit 3rd floor, Sunbel Building, 3 Old Paarl Road, Bellville 7530 during office hours Mon - Fri 08.00 – 16.00.
The Western Cape Liquor Authority provides information on how members of the public can object to a new liquor licence application. Applications can be found in local publications and in the Government Gazette.
- Who it is for:
- members of the public who want to object to a new liquor licence application
- How to act on it:
- Use the WCLA page on objecting to a new licence application; find liquor licence applications in local publications and the Government Gazette; contact WCLA at liquor.enquiries@wcla.gov.za or (021) 204-9805/9700 for enquiries.
Liquor licence applications are made available in local publications so the public can see them.
- Who it is for:
- members of the public interested in liquor licence applications
- How to act on it:
- Consult local publications for liquor licence applications.
Liquor licence applications are made available in the Government Gazette so the public can see them.
- Who it is for:
- members of the public interested in liquor licence applications
- How to act on it:
- Consult the Government Gazette for liquor licence applications.
Information and handling of liquor licence renewals through the Western Cape Liquor Authority.
- Who it is for:
- existing liquor licence holders
- How to act on it:
- Go to the Licence Renewals section of the Western Cape Liquor Authority website.
A database of liquor licences maintained by the Western Cape Liquor Authority and linked from its website.
- Who it is for:
- any member of the public or licence holder wanting licence information
- How to act on it:
- Open the Liquor Licence Database link on the Western Cape Liquor Authority website.
Application forms made available on the Western Cape Liquor Authority website.
- Who it is for:
- liquor licence applicants
- How to act on it:
- Download the forms from the Application Forms link on the Western Cape Liquor Authority website.
Published outcomes of liquor licence applications, accessible from the Western Cape Liquor Authority website.
- Who it is for:
- liquor licence applicants and interested members of the public
- How to act on it:
- Open the Application Outcomes link on the Western Cape Liquor Authority website.
The facility for the public to have their say and submit comments on new liquor licence applications, including the related Government Gazette notices.
- Who it is for:
- members of the public wishing to comment on new liquor licence applications
- How to act on it:
- Go to the Have Your Say section and then the Comments on New Licence Applications page on the Western Cape Liquor Authority website.