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Report A Licence Holder

Western Cape Liquor AuthorityRef: https://www.wcla.gov.za/have-your-say/report-a-licence-holder/

Official source

Source domain: wcla.gov.za

Collected on 28 June 2026

Always confirm details on the official source before acting.

What this means

The document describes the Western Cape Liquor Authority's process for reporting a liquor licence holder, including contact details and the complaint procedure. It states that the WCLA regulates retail sale and micro-manufacturing of liquor in the Western Cape and provides information on how to report a licence holder via the eLicence portal or contact channels. It is a webpage-style document that outlines services and contact information rather than a formal legal text.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

published procedure or guidanceOngoing

Complaint procedure

The page publishes the WCLA's complaint procedure for use by members of the public when reporting a liquor licence holder.

Who it is for: members of the public considering reporting a liquor licence holder
How to act on it: Open the 'Complaint procedure' link on the Report a Licence Holder page.

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Complaint procedure

online licensing portalOngoing

eLicence Portal

The authority's online eLicence portal, reached through the eLicence Login link, is made available from the site.

Who it is for: users of the Western Cape Liquor Authority's online licensing services
How to act on it: Use the eLicence Login link in the site menu, or the eLicence Portal link listed under Useful links.

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eLicence Portal

public online databaseOngoing

Liquor licence database

The liquor licence database is made available from the page for members of the public to consult in connection with a licence holder.

Who it is for: members of the public checking or reporting a liquor licence holder
How to act on it: Open the 'Liquor licence database' link on the Report a Licence Holder page.

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Liquor licence database

complaint reporting channelOngoing

Report a Licence Holder

The Western Cape Liquor Authority invites members of the public to report a liquor licence holder. The page carries the complaint procedure, a link to register a complaint, and the authority's phone, email and office contact details for doing so.

Who it is for: members of the public who want to report a liquor licence holder in the Western Cape
How to act on it: Use the 'Register a complaint' link on the Report a Licence Holder page, or contact the WCLA on (021) 204-9805/9700, 0737375843 or liquor.enquiries@wcla.gov.za, or visit the office at 3rd floor, Sunbel Building, 3 Old Paarl Road, Bellville 7530 during Mon - Fri 08.00 – 16.00.

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Report a Licence Holder

Facts

Places

Western Cape

Reference

https://www.wcla.gov.za/have-your-say/report-a-licence-holder/

Key Takeaways

organization: Western Cape Liquor Authority (WCLA)
purpose: report a liquor licence holder
contact: (021) 204-9805/9700
email: liquor.enquiries@wcla.gov.za
address: 3rd floor, Sunbel Building, 3 Old Paarl Road, Bellville 7530
postal: Private Bag X6 Sanlamhof, Bellville 7532
hours: Mon - Fri 08.00 – 16.00, Sat & Sun Closed
reference: eLicence Portal
subject: regulation of retail sale and micro-manufacturing of liquor in Western Cape