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People can apply for dispute resolution by completing the application form and sending it to the dedicated email address on the form. The notice lists disputeapplications@csos.org.za and provincial complaint email addresses.
People can track or follow up on a dispute-resolution application or governance matter by emailing the tracking address, with regional contacts listed for different provinces.
People with complaints or queries can contact the Complaints Manager by email.
This act governs the management of sectional title schemes in South Africa, setting out rules for ownership, governance, levies, and dispute resolution.
This is the primary enabling legislation that establishes the Community Schemes Ombud Service and defines its mandate, powers, and functions in overseeing community schemes in South Africa.
This code sets ethical and professional standards for executive managing agents operating within community schemes, ensuring accountability and good governance.
These regulations outline the rules governing the collection, use, and management of levies and fees within community schemes, ensuring transparency and fairness.
This is a manual that provides guidance on the Promotion of Access to Information Act (PAIA) in the Sesotho language. It supports individuals in understanding their right to request information from the Community Schemes Ombud Service.
This is a manual that provides guidance on the Promotion of Access to Information Act (PAIA) in the IsiZulu language. It helps individuals understand their rights to access information held by the Community Schemes Ombud Service.
This is a general manual providing guidance on the Promotion of Access to Information Act (PAIA), detailing how individuals can request information from the Community Schemes Ombud Service.
This document outlines the notice required under Section 15 of the Promotion of Access to Information Act, informing the public about the availability of records and procedures for requesting them from the Community Schemes Ombud Service.
This policy sets out how the Community Schemes Ombud Service handles personal information in compliance with the Protection of Personal Information Act.