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Individuals or bodies involved in disputes within community schemes can seek resolution through CSOS via conciliation (R50) or adjudication (R100). The process is designed to be simpler, faster, and less costly than court litigation.
This document provides a framework for resolving disputes within community schemes. It outlines procedures for handling complaints and issuing adjudication orders, and is available for reference by anyone involved in a community scheme.
Individuals can file a formal complaint with the Community Schemes Ombud Service regarding disputes in their community scheme. The process is supported through online forms and direct contact.
This opportunity allows members or owners of community schemes to apply for a waiver of fees they are required to pay. The application must be submitted using Form CS3B and includes providing proof of financial hardship or other justifiable reasons for the request.
Individuals or entities can submit a formal complaint regarding conduct or governance issues within a community scheme through the Community Schemes Ombud Service.
The public can review annual performance and financial reports published by CSOS to assess its activities and accountability.
Stakeholders can access CSOS's strategic and performance planning documents to understand long-term goals and progress.
The public can view final decisions made by the Community Schemes Ombud Service on disputes within community schemes.
The public can view official guidelines issued by CSOS to clarify procedures and standards in community scheme governance.
The public can engage with CSOS’s educational initiatives aimed at improving understanding of community scheme governance and rights.
Individuals can apply for a waiver of fees when engaging with the Community Schemes Ombud Service by completing and submitting Form CS3A. This form is used to request relief from fees based on financial hardship or other qualifying circumstances.
This form allows members, owners, or representatives of community schemes to apply for a special or unanimous resolution under the oversight of the Community Schemes Ombud Service. It is used in dispute resolution and governance processes within community schemes.
