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You can send external queries related to GENDECs, PAX enquiries, DA306, and other KSIA-specific matters to the KSIA mailbox.
You can send supporting documents for manual detentions by emailing the booking mailbox with 'supporting documents + case number' in the subject line.
Operators who are liable for Air Passenger Tax can register through the SARS eFiling portal. The process includes submitting a new electronic application, updating registered details, withdrawing or cancelling an existing registration, and renewing a registration. This is managed through the APT Registration Portal integrated with eFiling.
You can send external queries related to the Durban sea port, including Inwards and Outwards Processing, submission of manifests, state warehouse, CN1, Licensing & Registration, Deferment, DA304, DA490, TRD1, and other general customs operations.
You can make booking enquiries for cargo examinations in City Deep — Johannesburg, including physical-inspection bookings for system-generated stops, manual stops, and Customs Supervision inspections.
You can make booking enquiries for cargo examinations across all Eastern Cape sea ports, including both system-generated and manual stops for physical inspections.
You can send external queries related to the Eastern Cape sea ports, including Inwards and Outwards Processing, submission of manifests, state warehouses, CN1, Licensing & Registration, Deferment, DA304, DA490, TRD1, and other general customs operations.
You can submit all DA51 IAA applications and related queries for sea modality cases through the Sea Modality IAA Enquiries mailbox.
You can send external queries related to Richards Bay sea port, including bookings, Licensing & Registration, and CN1 requests.
You can make booking enquiries for cargo examinations in Pretoria, including physical-inspection bookings for system-generated stops, manual stops, and Customs Supervision inspections.
You can make booking enquiries for cargo examinations in Cape Town, including scanner bookings and physical-inspection bookings for system-generated stops, manual stops, and Customs Supervision inspections.
You can submit external queries related to declaration-based cases such as documentary inspections, provisional payments, conditional releases, embargo applications, adjustments, refunds, ROO, and TDNs to the Sea Modality Compliance Centres in Durban and Cape Town via email.
