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Customers may make a reasonable appeal and are entitled to an efficient, effective and reasonable response without disadvantage while the appeal is being processed.
Municipal customers can pay for municipal services through reasonably accessible pay points and a variety of reliable payment methods.
The municipality makes its 2024/2025 Contract Management Policy available for people to read and use as the framework for managing municipal contracts, including contract amendments, payments, performance reporting, record keeping and dispute resolution.
The proposed amended Land Use Management Scheme is available for people to consult at the Municipal Office, receive by email, or access on the municipality’s website.
Further information about the proposed LUMS amendment process is available from the Office of the Municipal Manager during the stated office hours.
A municipality can use this form to recruit, select and appoint a suitable candidate for an advertised senior-manager post. Applicants complete their advertised-post details, personal details, contact details and qualifications, with additional information allowed on a CV.
Candidates can use this form to apply for an advertised municipal senior-manager post by completing their post, personal, contact, qualification and work-experience details, with additional information allowed on a CV.
The municipality's annual report for the 2024/2025 financial year is available to be accessed, requested and viewed at the Municipal Offices of Karoo Hoogland during office hours from 16 February 2026, and is also available on the municipality's website under RESOURCE CENTRE & Sec 75 Info → Annual Reports.
The draft Integrated Development Plan and municipal budget for the 2026/2027 financial year are available on the municipality’s website, by email request, and for inspection at the Williston, Fraserburg and Sutherland municipal offices during weekday office hours.
People who are unable to read and write can request help from the persons identified at the Council offices to compile their comment in writing.
Members of the public may submit comments or enquiries concerning the draft IDP and budget for the period 1 July 2026 to 30 June 2027.
The proposed amended Land Use Scheme is available at the Municipal Office, can be sent by email, and is available on the municipality's website.
