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Businesses or entities with unresolved customs compliance issues related to NTOC detentions or seizures can escalate their query via a dedicated email mailbox if the case officer fails to respond within the expected timeframe.
If the first escalation to NTOC or the Specialised Processing Team is not responded to within 8 working hours, the matter can be escalated further to C& for resolution.
Businesses and individuals involved in international trade, transport, storage, or manufacturing of dutiable goods can apply for registration or licensing with the South African Revenue Service (SARS) to legally conduct activities related to customs and excise. This includes roles such as freight forwarders, exporters, importers, container depot operators, and special storage providers.
Small businesses with an annual value of ad valorem excise duty below R50,000 can apply for exemption from holding an excise licence and paying excise duty, provided they confirm their past and expected future liability does not exceed this threshold.
This document outlines the required documentation traders must provide to prove that goods have legally exited South Africa or the Common Customs Area. This is necessary to close customs duty liabilities and confirm VAT compliance for exported goods.
The South African Revenue Service provides a detailed matrix that outlines possible combinations of Customs Procedural Codes (CPCs) for various customs procedures, including home use, free circulation, warehousing, and replacement goods. This document supports correct classification and compliance during customs clearance.
You can send external queries specific to Golela land port operations, including processing, manifests, state warehouse, CN1, licensing, deferment, DA304, DA490, TRD1, and inspection bookings via email.
You can send external queries specific to Groblersbridge land port operations, including processing, manifests, state warehouse, CN1, licensing, deferment, DA304, DA490, TRD1, and inspection bookings via email.
You can send external queries specific to Skilpadshek land port operations, including processing, manifests, state warehouse, CN1, licensing, deferment, DA304, DA490, TRD1, and inspection bookings via email.
You can send external queries specific to Ramatlabama land port operations, including processing, manifests, state warehouse, CN1, licensing, deferment, DA304, DA490, TRD1, and inspection bookings via email.
You can send external queries related to declaration-based cases such as documentary inspections, provisional payments, conditional releases, embargo applications, adjustments, refunds, ROO, and TDNs to the Land Modality Compliance Centre in Alberton via email.
You can send external queries specific to Beitbridge land port operations, including processing, manifests, state warehouse, CN1, licensing, deferment, DA304, DA490, TRD1, and inspection bookings via email.
