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Residents and visitors can report issues such as infrastructure problems, environmental concerns, or service failures to the municipality through official channels.
The public can provide feedback on municipal services, performance, and operations through the official feedback submission portal on the website.
Residents, businesses, and property developers can contact the Spatial Planning and Land Use Management department for inquiries related to land use, development applications, building inspections, biodiversity planning, and compliance matters. The department has multiple offices across Durban with specific contact numbers and email addresses available.
If a business licence is lost or damaged, a duplicate can be requested. The applicant must provide proof of identity and business registration.
A business licence is required for anyone opening an accommodation, entertainment, or food outlet in the eThekwini municipality. Applicants must submit the correct form, obtain necessary consents, and provide supporting documents such as identity documents, title deeds, and electrical compliance certificates.
Changes to an existing business licence, such as updates to conditions or details, can be applied for through the Business Licensing Department.
Undertakers can register with the eThekwini Municipality by first being registered with the Department of Home Affairs and holding a valid Certificate of Competency from the Department of Environmental Health. Registration requires contacting the Cemeteries and Crematoria Services Department directly.
The municipality is seeking highly-skilled individuals who can contribute to and add value to its operations. This opportunity is open to qualified job seekers interested in public sector roles within the city's departments.
Residents and members of the public can submit feedback regarding their experiences or concerns with the services provided by the Ethekwini Metropolitan Municipality.
Residents, businesses, and organisations can book the Moses Mabhida Stadium for events, sports matches, or gatherings. The stadium is available for hire during specified hours with appropriate permits.
Residents, businesses, visitors, and employees can report suspected fraud or corruption within the Ethekwini Metropolitan Municipality through online submission, email, or phone. Reports can be made anonymously and are handled by the City Integrity & Investigations unit.
Residents, visitors, businesses, and members of the public can submit feedback regarding services, operations, or experiences with the Ethekwini Metropolitan Municipality through an online form.
