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Households without electricity can apply for a new prepaid electricity connection. This service is available only for houses participating in electrification projects. The cost is R1,330.00 (VAT excluded) or R1,529.50 (VAT included) in 2025/2026.
Indigent households without electricity can apply for a new prepaid electricity connection under electrification projects. The cost is R213.57 (VAT excluded) or R245.60 (VAT included) in 2025/2026.
Residents can convert their existing metered electricity service to a prepaid system by replacing the meter equipment. The cost is R2,077.22 (VAT excluded) or R2,388.80 (VAT included) in 2025/2026.
Households can upgrade from a prepaid to a credit-based electricity meter system. The total cost for meter and installation is R2,227.57 (VAT excluded) or R2,561.70 (VAT included) in 2025/2026.
Emergency electrical repairs due to consumer faults in agricultural areas are available after hours. The cost is R989.30 (VAT excluded) or R1,137.70 (VAT included), plus 25% tariff and transport costs.
Repairs for damages to electricity service applications, meters, or related infrastructure due to consumer fault are charged at actual costs plus 25%.
Emergency electrical call-outs and repairs due to consumer faults are available after normal hours in town areas. The cost is R989.30 (VAT excluded) or R1,137.70 (VAT included) in 2025/2026.
A deposit is required when converting from a prepaid to a credit electricity meter. The deposit amount is R3,626.50 (VAT excluded) or R3,626.50 (VAT included), and no VAT is charged on deposits.
Customers can connect to pre-paid electricity services under the updated tariff structure for 2025/2026. Connection fees have increased by 4.6%, and energy consumption charges vary by user type, with business users facing an 11.3% increase and indigent users seeing no increase.
New customers or those renewing service must pay a deposit for metered electricity. The deposit amount has increased by 4.6% or is set at one month’s consumption or as determined by the Treasurer.
Customers who have had their electricity disconnected can reconnect under the new tariff rules. Reconnection fees have increased by 4.6% plus a 25% transport cost surcharge.
Households and businesses can access metered water services under the new 2025/2026 tariff structure. Tariffs include availability, consumption, deposit, and reconnection fees, all increasing by 4.6%.
