Official source
Source domain: bnlm.gov.za
Collected on 6 August 2026
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Electricity Call outs, repairs as a result of a consumer fault - Agric Area (Normal Hours)
Farmers and rural users can request emergency electrical repairs due to consumer faults in agricultural areas during normal hours. The cost is R664.26 (VAT excluded) or R763.90 (VAT included), plus 25% tariff and transport costs.
All towns Electricity Call outs, repairs as a result of a consumer fault - Agric Area (Normal Hours) 664,26 763,90 694,82 799,04 694,78 799,00 Tariff + 25% + transport
Reference
https://bnlm.gov.za/documents?upf=dl&id=5785
From Metered Elect to Prepaid - Installation Costs
Households converting from metered to prepaid electricity must pay installation costs. The fee is R911.65 (VAT excluded) or R1,048.40 (VAT included) in 2025/2026.
All towns From Metered Elect to Prepaid - Installation Costs 911,65 1048,40 953,59 1096,63 953,57 1096,60
Electricity Call outs, repairs as a result of a consumer fault - Temporary Service Connection
Temporary electricity service connections require repairs due to consumer faults. The cost is based on actual costs plus 25%.
All towns Electricity Call outs, repairs as a result of a consumer fault - Temporary Service Connection 0,00 0,00 0,00 0,00 0,00 0,00 Actual Costs + 25%
Electricity Call outs, repairs as a result of a consumer fault - Town (Normal Hours)
Residents can request emergency electrical call-outs and repairs due to consumer faults during normal business hours in town areas. The cost is R664.26 (VAT excluded) or R763.90 (VAT included) in 2025/2026.
All towns Electricity Call outs, repairs as a result of a consumer fault - Town (Normal Hours) 664,26 763,90 694,82 799,04 694,78 799,00
Testing of Meters - Town - Single Phase
Single-phase electricity meters in town areas can be tested for accuracy. The cost is R954.35 (VAT excluded) or R1,097.50 (VAT included) in 2025/2026.
All towns Testing of Meters - Town - Single Phase 954,35 1097,50 998,25 1147,99 998,17 1147,90
Testing of Meters - Town - Three Phase
Three-phase electricity meters in town areas can be tested for accuracy. The cost is R2,208.09 (VAT excluded) or R2,539.30 (VAT included) in 2025/2026.
All towns Testing of Meters - Town - Three Phase 2208,09 2539,30 2309,66 2656,11 2309,65 2
Prepaid Electricity: New Connection: Domestic
Households without electricity can apply for a new prepaid electricity connection. This service is available only for houses participating in electrification projects. The cost is R1,330.00 (VAT excluded) or R1,529.50 (VAT included) in 2025/2026.
All towns Prepaid Electricity: New Connection: Domestic 1330,00 1529,50 1391,18 1599,86 1391,13 1599,80 Connection to houses without electricity (electrification projects only)
Prepaid Electricity: New Connection: Indigent
Indigent households without electricity can apply for a new prepaid electricity connection under electrification projects. The cost is R213.57 (VAT excluded) or R245.60 (VAT included) in 2025/2026.
All towns Prepaid Electricity: New Connection: Indigent 213,57 245,60 223,39 256,90 223,30 256,80 Connection to houses without electricity (electrification projects only)
From Metered Elect to Prepaid - Meter Equipment
Residents can convert their existing metered electricity service to a prepaid system by replacing the meter equipment. The cost is R2,077.22 (VAT excluded) or R2,388.80 (VAT included) in 2025/2026.
All towns From Metered Elect to Prepaid - Meter Equipment 2077,22 2388,80 2172,77 2498,68 2172,70 2498,60
From Prepaid to Credit Meter - Meter & Installation
Households can upgrade from a prepaid to a credit-based electricity meter system. The total cost for meter and installation is R2,227.57 (VAT excluded) or R2,561.70 (VAT included) in 2025/2026.
All towns From Prepaid to Credit Meter - Meter & Installation 2227,57 2561,70 2330,03 2679,54 2330,00 2679,50
Electricity Call outs, repairs as a result of a consumer fault - Agric Area (After Hours)
Emergency electrical repairs due to consumer faults in agricultural areas are available after hours. The cost is R989.30 (VAT excluded) or R1,137.70 (VAT included), plus 25% tariff and transport costs.
All towns Electricity Call outs, repairs as a result of a consumer fault - Agric Area (After Hours) 989,30 1137,70 1034,81 1190,03 1034,78 1190,00 Tariff + 25% + transport
Electricity Call outs, repairs as a result of a consumer fault - Damages to service applications, meters, etc.
Repairs for damages to electricity service applications, meters, or related infrastructure due to consumer fault are charged at actual costs plus 25%.
All towns Electricity Call outs, repairs as a result of a consumer fault - Damages to service applications, meters, etc.0,00 0,00 0,00 0,00 0,00 0,00 Actual Costs + 25%
Electricity Call outs, repairs as a result of a consumer fault - Town (After Hours)
Emergency electrical call-outs and repairs due to consumer faults are available after normal hours in town areas. The cost is R989.30 (VAT excluded) or R1,137.70 (VAT included) in 2025/2026.
All towns Electricity Call outs, repairs as a result of a consumer fault - Town (After Hours) 989,30 1137,70 1034,81 1190,03 1034,78 1190,00
From Prepaid to Credit Meter - Deposit
A deposit is required when converting from a prepaid to a credit electricity meter. The deposit amount is R3,626.50 (VAT excluded) or R3,626.50 (VAT included), and no VAT is charged on deposits.
All towns From Prepaid to Credit Meter - Deposit 3626,50 3626,50 3793,32 3793,32 3793,30 3793,30 No VAT on deposits
