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The public can report issues related to city services such as cleanliness, infrastructure, safety, or public amenities through the online reporting system.
Residents, visitors, and businesses in the Durban area can access emergency support and contact the municipality through a dedicated phone line and email during business hours. This includes reporting emergencies or seeking urgent assistance from city services.
The branch manages topographical survey projects undertaken by private survey firms, ensuring standards and specifications are met.
The Land Surveying Branch provides topographical surveys that show existing features of an area. These plans are used by engineers, planners, and architects as a basis for their design work. Output formats include Civil Designer, AllyCad, AutoCad, DXF, digital two- and three-dimensional data, and paper or plastic film copies.
The branch offers assistance with converting coordinates from one system to another, supporting accurate spatial data integration across projects.
The branch surveys locations for speed timing and produces the relevant certificates, supporting traffic enforcement and safety initiatives.
The branch designs and sets out grave sites in various cemeteries throughout the city, supporting cemetery management and burial planning.
A coordinate extraction programme based on the branch’s survey control database is available on request, allowing access to precise spatial data.
The branch manages the establishment of reliable survey control systems across the city, especially where quality control—particularly height control—is lacking. It uses GPS, Total Stations, Precise Levels, and specialized software to ensure accuracy.
The branch conducts regular monitoring of structures such as bridges, walls, buildings, embankments, and natural slopes throughout the city to detect movement using special survey techniques and equipment.
The Ethekwini Metropolitan Municipality is conducting a general valuation to assess property values across the municipality. This process ensures accurate property assessments for rateable purposes.
The municipality manages hostels and community residential units through a five-pronged strategy aimed at improving living conditions and providing stable housing for vulnerable populations.
