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Small, medium and micro enterprises can access guidance and assistance from the Ethekwini Metropolitan Municipality through a dedicated helpdesk. This includes support with business registration, permits, licenses, applications, and general inquiries related to municipal services.
A resource provided by the Ethekwini Metropolitan Municipality for individuals and organisations involved in media or content production, offering guidance on how to work with the municipality’s departments and facilities.
Individuals can apply to become market agents within the Durban municipal market system. This role allows vendors to operate legally in designated market spaces under municipal oversight.
Affordable rental accommodation is available for households with a total income between R800 and R3,500 per month. Many CRUs are located in former hostels that have been upgraded into secure family units with private sanitation and cooking facilities.
Fully subsidized houses are available for households earning less than R3,500 per month. These homes are allocated to people from informal settlements, those living in overcrowded backyards, and special cases such as the disabled, child-headed households, and military veterans. Informal settlements are upgraded in-situ where possible.
The municipality owns and lets approximately 6,000 rental units in various townships across eThekwini. These include Chatsworth, Isipingo, Landsdowne, Umkomaas, Wentworth, Merebank, Hilary, Lamontville, Newlands, Sydenham, Marianridge, Wiggins, Phoenix, Verulam, Tongaat, Westbrook, and Umbilo. Tenants may be eligible to purchase their units under the Enhanced Extended Discount Benefit Scheme at steeply discounted prices.
The municipality facilitates subsidised rental housing for households earning between R1,500 and R20,000 per month who do not qualify for free housing or prefer a more flexible tenure arrangement.
Residents and visitors can access detailed bus routes and schedules by clicking on a provided link on the EThekwini Municipality website. This allows users to plan their journeys using public transport across Durban.
Anyone who notices a malfunctioning traffic signal in Durban can report it to the Public Transport Information Centre (PTIC) via phone, WhatsApp, or email. This helps maintain road safety and efficient traffic flow.
Residents of Durban can apply for a new water connection through the Ethekwini Metropolitan Municipality. This service is available to households seeking access to municipal water supply.
Residents, visitors, and businesses can provide feedback on services offered by the Ethekwini Metropolitan Municipality through an online form on the Contact Us page.
Residents, visitors, and members of the public can provide feedback on the services and operations of the Ethekwini Metropolitan Municipality through an online form or contact channels provided on the website.
