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Eligible individuals or families experiencing immediate hardship may request temporary relief, including food parcels, blankets or basic and reasonable building materials. Assistance is subject to screening and the availability of municipal funds, and it is not paid out as cash.
The municipality makes available a policy explaining the accountability of employees and the procedures they must follow when dealing with unauthorised, irregular or fruitless and wasteful expenditure.
The municipality’s register of properties, including information on exemptions, rebates, reductions, phasing-in and exclusions, is open for public inspection at the municipal main offices during office hours or on the municipality’s website.
After a household is approved for registration as an indigent household consumer, interest on the arrear amount may be considered for write-off. New arrears accumulated while registered as indigent, beyond the indigent allowance for free basic services, can also qualify for write-off.
Customers or groups of customers whose municipal debt is irrecoverable or who are unable to pay for services may have their bad debt considered for write-off, subject to recovery efforts, committee recommendation and Council approval.
Senior management and budget managers can request the transfer of an approved budget allocation from one operating line item or capital project to another, subject to the stated municipal approvals. The mechanism is intended to help management respond to disasters, unforeseen expenditure and savings while supporting service delivery.
A relatively small amount of cash is made available to a Petty Cash Officer for immediate payments for miscellaneous small expenses. The float may not exceed R 500-00.
A Petty Cash Officer can make a relatively small amount of cash available on request to buy miscellaneous small items.
Karoo Hoogland Local Municipality makes its 2024/2025 policy on cash management, investments and borrowing available as a document for people to read and use. It is reviewed in May 2024 and intended for implementation from 1 July 2024.
The policy makes provision for the community to participate in municipal performance management by helping identify indicators, set targets and review monitoring, measurement and evaluation results.
Registered voters residing in a ward can nominate people for election to the ward committee. The committee includes the ward councillor and up to 10 other elected persons.
Residential properties with a market value below the amount determined annually by the municipality are exempt from paying rates.
