Opportunities
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This document provides the official alphabetic codes assigned to each customs district office in South Africa, which are used for identification and administrative purposes in customs declarations and related processes.
- Who it is for:
- importers, exporters, customs brokers, freight forwarders, logistics providers, and SARS staff involved in customs operations
- How to act on it:
- Download or view the official SARS document listing the codes
This opportunity enables clients to amend information previously submitted on a DA 490. It is also used when revenue was collected incorrectly, either underpaid or overpaid, allowing for correction and refund claims within two years via a manual DA 66 form.
- Who it is for:
- clients needing to amend DA 490 data, clients with incorrect revenue collection
- How to act on it:
- Apply for a DA 494 through the Customs Officer at the nearest Branch Office with supporting documents including a copy of the original DA 490 and processed CEB01
This opportunity allows unregistered clients, stockists, or those dealing with non-traceable or incomplete goods to submit a DA 490 form to declare customs duties, levies, VAT, penalties, forfeitures, or interest when a full Customs Clearance Declaration (CCD) cannot be completed due to missing information. It also applies to situations like smuggling or when goods are sold to non-registered rebate users.
- Who it is for:
- unregistered clients, stockists, importers/exporters with incomplete documentation, clients dealing with smuggled goods
- How to act on it:
- Submit an application letter, invoice, worksheet, draft CCD, and other supporting documents to the Customs Officer at the Branch Office closest to your premises
The South African Revenue Service provides a list of official country and currency codes that must be used in customs declarations. These codes are to be entered in fields such as Country of Origin, Country of Export, Country of Destination, Country of Commencement, and Transit Country instead of full country names.
- Who it is for:
- importers, exporters, customs brokers, and businesses filing customs declarations in South Africa
- How to act on it:
- Use the official list of country and currency codes published by SARS when completing customs forms or digital declarations
A licence that allows multiple applicants to jointly operate under a single excise licence for the manufacture, sale, removal, or storage of excisable goods. It applies to businesses involved in producing or distributing goods subject to excise duty, including those with shared facilities such as warehouses, depots, branches, or consignment agencies.
- Who it is for:
- businesses or entities involved in manufacturing, selling, or removing excisable goods who wish to apply for a joint licence
- How to act on it:
- Submit an application with all required details, including names and addresses of applicants, legal relationship between applicants, documentation control procedures, status of duty-paid goods, separation of duty-paid and non-duty-paid stocks, accounting methods, and record-keeping locations.
Businesses and individuals can apply to register with the South African Revenue Service to submit cargo reports for sea, air, rail, or road cargo. This includes carriers, agents, port and airport authorities, and operators of container terminals, depots, and transit sheds.
- Who it is for:
- carriers, registered agents, clearing agents, freight forwarders, port, airport, and railway authorities, container terminal, wharf, and transit shed operators, container and degrouping depot operators
- How to act on it:
- Complete the appropriate application form (DA 8, DA 8A, DA 8B, or DA 8C) and attach the required annexes (DA 8.01, 8A.01, etc.), then submit to the South African Revenue Service.
Entities with unresolved issues concerning specialised SSM cases can escalate their query via a dedicated email mailbox if the case officer does not respond within the required timeframe.
- Who it is for:
- businesses or entities with active specialised SSM cases requiring escalation
- How to act on it:
- Send an email to [email protected] with the operational area and relevant SSM case number in the subject line, after confirming that the case officer did not respond following submission of required documentation
Businesses or entities with unresolved customs compliance issues related to NTOC detentions or seizures can escalate their query via a dedicated email mailbox if the case officer fails to respond within the expected timeframe.
- Who it is for:
- businesses or entities involved in customs and excise matters with NTOC-related detentions or seizures
- How to act on it:
- Send an email to [email protected] with the operational area and SSM case number in the subject line, after confirming that the case officer did not respond following submission of required documentation
If the first escalation to NTOC or the Specialised Processing Team is not responded to within 8 working hours, the matter can be escalated further to C& for resolution.
- Who it is for:
- businesses or entities with unresolved customs compliance issues after initial escalation
- How to act on it:
- Send an email to [email protected] after confirming that the first escalation was not answered within 8 working hours
Businesses and individuals involved in international trade, transport, storage, or manufacturing of dutiable goods can apply for registration or licensing with the South African Revenue Service (SARS) to legally conduct activities related to customs and excise. This includes roles such as freight forwarders, exporters, importers, container depot operators, and special storage providers.
- Who it is for:
- businesses and individuals engaged in import/export, transport, storage, or manufacturing of goods subject to customs and excise regulations
- How to act on it:
- Submit a registration or licensing application through SARS, using the guidelines provided in this annexure and supporting documentation as required by SC-CF-19-A01.
Small businesses with an annual value of ad valorem excise duty below R50,000 can apply for exemption from holding an excise licence and paying excise duty, provided they confirm their past and expected future liability does not exceed this threshold.
- Who it is for:
- small businesses with excise duty value below R50,000
- How to act on it:
- Complete the declaration form, attach sales records from the previous calendar year, and submit it to SARS for approval
This document outlines the required documentation traders must provide to prove that goods have legally exited South Africa or the Common Customs Area. This is necessary to close customs duty liabilities and confirm VAT compliance for exported goods.
- Who it is for:
- traders, importers, exporters, customs brokers, transport operators, warehousing companies
- How to act on it:
- Review the list of required documents based on the mode of transport and type of export transaction; ensure all listed documents are prepared and submitted during export clearance procedures at SARS ports of entry.