Opportunities
Browse government tenders, quotations, vacancies and documents across South Africa.
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Individuals can lodge a complaint through Legal Aid South Africa's dedicated contact channels, including the Fraud and Ethics Hotline.
- Who it is for:
- members of the public with concerns about fraud or ethics issues within Legal Aid South Africa
- How to act on it:
- Call the Fraud and Ethics Hotline at 0800 153 728
If you are treated differently from other customers, such as being asked to pay a deposit while others are not, you have the right to demand equal treatment. If the business refuses, you can file a complaint with your provincial Consumer Affairs Office or the National Consumer Commission.
- Who it is for:
- consumers who experience unfair treatment or discriminatory practices in transactions
- How to act on it:
- Contact your provincial Consumer Affairs Office or the National Consumer Commission to file a formal complaint regarding violation of section 8 of the Consumer Protection Act.
If a salesperson contacts you repeatedly, including late at night or on weekends, you can ask them to stop contacting you, request removal from their contact list, block further messages by replying with 'STOP', and inform them they are only allowed to contact you with consent.
- Who it is for:
- individuals receiving unsolicited sales calls or text messages
- How to act on it:
- Ask the salesperson to stop contacting you, request removal from their list, reply 'STOP' via SMS, and inform them they must not contact you without permission.
If your ID book has been lost, stolen, or damaged, you can apply for a replacement by completing Form BI-9, attaching additional documents if needed, and paying the required fee.
- Who it is for:
- people who have lost, stolen, or damaged their ID book
- How to act on it:
- Complete Form BI-9, attach required documents (e.g. marriage certificate if applicable), and pay the required fee at a Department of Home Affairs office
If your ID book is lost, stolen, or damaged, you can request a Temporary Identification Certificate (TIC) at any Department of Home Affairs office, which requires fingerprint verification.
- Who it is for:
- people who have lost, stolen, or damaged their ID book and need immediate identification
- How to act on it:
- Visit any Department of Home Affairs office and request a TIC after undergoing fingerprint verification
Women who wish to apply for a new ID under one of their previous surnames can do so by providing documentary proof of entitlement (such as a birth or marriage certificate), completing Form BI-9, and paying the required fee.
- Who it is for:
- women wishing to revert to a previous surname
- How to act on it:
- Provide documentary proof of entitlement, complete Form BI-9, and pay the required fee at a Department of Home Affairs office
If you are married and wish to change your surname to that of your spouse, you can apply for a new ID book by submitting a copy of your marriage certificate, completing Form BI-9, and paying the required fee.
- Who it is for:
- married individuals wanting to assume their spouse's surname
- How to act on it:
- Submit a copy of your marriage certificate, complete Form BI-9, and pay the required fee at a Department of Home Affairs office
If your Identity Document contains incorrect personal information, you can apply to have it corrected and replaced free of charge by the Department of Home Affairs. You must submit completed BI-9 and BI-309 forms, proof of the correct information (such as a birth certificate), and two identical colour photographs (unless applying at a smartcard office, where photos are not required).
- Who it is for:
- people who have applied for an ID book and received one with errors in personal information
- How to act on it:
- Submit completed forms BI-9 and BI-309, proof of the error (e.g., birth certificate), and two identical colour photographs (not required at smartcard offices) to any Department of Home Affairs office
A 16-year-old can legally drive a motorcycle.
- Who it is for:
- 16-year-olds in South Africa
- How to act on it:
- Obtain a motorcycle learner's licence and pass the required test
A minor above the age of 12 has the right to access contraceptives and undergo HIV testing.
- Who it is for:
- minors aged 12 and above in South Africa
- How to act on it:
- Visit a clinic or health centre and request services without parental consent
A 16-year-old can register as a voter, though they can only vote once they turn 18.
- Who it is for:
- 16-year-olds in South Africa
- How to act on it:
- Register at a local electoral office or during national registration drives
A minor aged 12 can consent to disclose their HIV status.
- Who it is for:
- minors aged 12 and above in South Africa
- How to act on it:
- Request disclosure at a healthcare facility with consent