Official source
Source domain: museums.durban.gov.za
Collected on 9 September 2026
Always confirm details on the official source before acting.
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Terminate electricity connection
You can terminate your existing electricity connection if you are no longer residing in eThekwini. This can be done at any Customer Service Centre or by emailing revlineterms@durban.gov.za. You must submit a termination request, copy of the property owner’s ID, a signed letter from an attorney confirming the transfer, and your contact details.
Account terminations can be done at any one of our Customer Service Centres. The process can be triggered by emailing: revlineterms@durban.gov.za. You will need to submit the following documents: Termination request by owner ID Copy Details of the property owner Signed letter confirming transfer from attorney. Contact details
Places
eThekwini, KwaZulu-Natal
Reference
https://museums.durban.gov.za/page/electricity-and-energy-directorate-faqs-electricity-accounts
Transfer electricity account after owner's death
If the property owner has passed away, the account can be transferred to the estate and then to the beneficiary. You must obtain a Letter of Authority or Executorship from the Master of the High Court and take it to Revenue Billing (Treasury) or a nearby Sizakala Centre to initiate the transfer.
A customer needs a Letter of Authority/Executorship from the Master of the High Court – these documents are then taken to Revenue Billing (Treasury) or their nearest Sizakala Centre for the appropriate action.
Register new electricity connection in another part of eThekwini
If you are moving to a different part of eThekwini, you can register a new electricity connection at your nearest Sizakala Centre. You must bring your ID, transfer documents, or a letter from an attorney confirming the transfer, and pay a deposit based on the connection size and usage pattern.
For registration, please visit your nearest Customer Services/ Sizakala Centres with the following documents: · ID Document · Transfer Documents/ Letter from Attorney confirming transfer has been lodged in the owner's name. Note: A deposit is required upon registration.
