Official source
Source domain: museums.durban.gov.za
Collected on 9 September 2026
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Report fraud and corruption
Residents and members of the public can report any suspected cases of fraud or corruption within the eThekwini Municipality. The service is free and available through a toll-free hotline or in person at City Hall.
All complaints relating to fraud and any form of corruption must immediately be reported to the City Integrity and Investigations
Places
eThekwini, KwaZulu-Natal
Reference
https://museums.durban.gov.za/page/city-integrity-investigations
Seek internal resolution before external reporting
Individuals who have a grievance related to a department's actions but not involving fraud or corruption must first attempt to resolve the issue internally by speaking to the relevant official or their superior before escalating it to City Integrity and Investigations.
With regards to complaints other than fraud or corruption, internal remedies existing in each Department must be exhausted before referring your complaint to the City Integrity and Investigations You should speak to official(s) involved or, if that does not help, Communicate your complaint to the person in charge of the said official(s) such as the Head Only if you are still unsatisfied with the Head’s decision, that you may then refer your complaint to Head: City Investigations
Report maladministration against councillors
Individuals can report acts of maladministration, fraud, or corruption committed by elected councillors. These complaints must first be submitted to the Office of the Honourable Speaker before being escalated to City Integrity and Investigations.
Any complaint with regards to acts of Maladministration, fraud or corruption against the Councillors must first be reported to the office of the Honourable Speaker for eThekwini Municipality at 1st floor City Hall or 031-3112004
