Official source
Source domain: museums.durban.gov.za
Collected on 9 September 2026
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Direct Debit Payment Service
Residents and businesses can set up automatic monthly deductions from their bank accounts to pay municipal bills. This method ensures timely payments without manual effort, as long as sufficient funds are available on the agreed date.
Customers can apply for a direct debit via eServices, alternately contact the Revenue Department (Tel 031 324 5000) or dborder@durban.gov.za and the application form will be provided.
Places
eThekwini, KwaZulu-Natal
Reference
https://museums.durban.gov.za/page/accounts-payments
Electronic Payment via Bank Transfer
Customers can pay their municipal bills using electronic transfers through their bank. However, they must ensure their name and account number are correctly entered to avoid delays or non-credit of payments.
However, customers who use this payment option are reminded that payment receipt is not instantaneous, and several days delay can occur between the customer’s payment authorisation and the Department receiving the funds via the banking institution. It is absolutely vital that the customer’s name and account number are correctly included in the authorisation instructions.
