Official source
Source domain: durban.gov.za
Collected on 22 August 2026
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Clearance of public sewer blockages
Residents or property owners can report blocked public sewers to the Water & Sanitation Unit via a toll-free number. A fault number is issued, and a field crew will be dispatched promptly to resolve the issue.
Any complaints or faults should be reported to the toll-free number and a fault number will be allocated for future reference.
Places
eThekwini, KwaZulu-Natal, North West
Reference
https://durban.gov.za/page/water-sanitation
Parties
The municipality
Waste water disposal service for private contractors
Private contractors who clean conservancy or septic tanks, or remove waste from industrial factories can apply to legally dispose of waste through eThekwini's system. The process involves contacting a local Area Office, where a Pollution Officer will assess the company and issue the required application forms.
A company wishing to make application should contact the nearest Area Office in which they wish to operate.
