DocumentOngoingNotice

Water And Sanitation Services

Ethekwini Metropolitan MunicipalityRef: https://www.durban.gov.za/page/water-and-sanitation-services

Official source

Source domain: durban.gov.za

Collected on 5 August 2026

Always confirm details on the official source before acting.

What this means

This is a service information page from the Ethekwini Metropolitan Municipality that explains how residents and businesses can apply for a new water connection. It outlines the application process, required documents, and locations where applications can be submitted. The opportunity is ongoing and available to households and businesses in both urban and rural areas.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

water connection serviceOngoing

New Water Connection

Residents and businesses can apply for a new water connection when building a new home, office, factory, or moving into existing premises where the account needs to be transferred. The process involves submitting a Green Form at a Customer Service Centre with supporting documents such as an approved building plan and proof of ownership.

Who it is for: households building new homes, businesses establishing new premises, tenants, property owners in urban and rural areas
How to act on it: Visit any Customer Service Centre to submit the Green Form and required documents

Show the line this came from

Visit any Customer Service Centres to apply for a new water connection.

Facts

Places

eThekwini, KwaZulu-Natal

Reference

https://www.durban.gov.za/page/water-and-sanitation-services

Key Takeaways

eThekwini Metropolitan Municipality
New Water Connection
Green Form
Customer Service Centres
approved building plan
proof of ownership
registered plumber
urban connection
rural connection
Ethekwini Metropolitan Municipality
eThekwini
Durban