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The Ombud Council attaches the draft Rules and related consultation materials (Annexure A, Annexure B, and Annexure C) submitted to Parliament, and provides downloads for the Statement of Need/Intended Operation/Expected Impact and the Consultation Report.
- Who it is for
- members of the public and stakeholders who want to read the draft 2026 PFA Rules and the supporting consultation materials
- How to act on it
- Use the provided download links for Annexure B and Annexure C, and review the attached documents listed for Annexure A, Annexure B, and Annexure C.
You can read the Ombud Council Rules for the Pension Funds Adjudicator (PFA), 2026 on the Ombud Council website, along with the statement of need, intended operation and expected impact, and a consultation report responding to issues raised during public consultation.
- Who it is for
- members of the public and stakeholders who want to view the published Rules and consultation materials
- How to act on it
- Go to the Ombud Council’s website page for Ombud Council Rules for the Pension Funds Adjudicator and review the Rules and the accompanying documents.
The Rules require mandatory communication to parties about their right to apply to the Financial Services Tribunal for reconsideration.
- Who it is for
- parties to complaints handled under the Pension Funds Adjudicator processes
- How to act on it
- Rely on the mandatory communication in the process to apply to the Financial Services Tribunal for reconsideration.