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Property owners and developers can apply to increase the density of development in designated areas of Cape Town where higher population density is encouraged. This includes building more units per hectare, redeveloping existing structures, or adding floors to buildings.
Individuals can report suspected fraud, corruption, or other wrongdoing within the City of Cape Town without revealing their identity. Reports can be made via phone, email, or through a formal process designed to protect the reporter's confidentiality.
Employees, contractors, and members of the public may make protected disclosures regarding fraud, corruption, discrimination, or other misconduct within the City of Cape Town, knowing they are legally protected from retaliation.
Minibus-taxi operators who are directly affected by a phase of MyCiTi implementation and who agree to surrender their operating license and vehicle may qualify for full compensation. They also have rights to shareholding in the new Vehicle Operating Companies (VOCs).
Operators may voluntarily relinquish their licenses in return for compensation, even if they are not directly replaced by MyCiTi. In this case, the Vehicle Operating Company (VOC) has no obligation to offer shareholding to these operators.
Tenants in rental schemes administered by the City of Cape Town are subject to a structured debt collection process for unpaid rent and associated charges.
Households may apply for relief from municipal rates if they meet the criteria for indigency, including low income and basic service consumption levels. The relief reduces or eliminates rates liability for qualifying residents.
Homeowners in city-managed schemes must adhere to a formal debt collection process for unpaid rates, levies, or other financial obligations related to their property.
Residents in home-ownership schemes may be eligible for rebates on municipal rates, as part of the city’s support for affordable housing initiatives.
The City of Cape Town provides opportunities for eligible households to be allocated housing through its housing development programme. This includes access to social housing, subsidized housing, and housing support for low-income residents who meet specific criteria.
The City of Cape Town requires developers to pay development charges for engineering services related to land development projects. These charges fund infrastructure improvements and are calculated based on defined unit costs and project specifics.
The Independent Electoral Commission may appoint a Municipal Electoral Officer to serve under the oversight of the Municipal Manager and/or Executive Committee. The role involves coordinating election-related functions within the City of Cape Town.
