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The NCR offers educational workshops for credit professionals and the public. Interested parties can contact the NCR to request participation.
- Who it is for:
- credit professionals, educators, public
- How to act on it:
- Email workshops@ncr.org.za to register or inquire about upcoming sessions.
The NCR publishes annual reports, circulars, and consumer alerts that are freely available to the public for informational and compliance purposes.
- Who it is for:
- general public, credit professionals, researchers
- How to act on it:
- Visit the NCR website and navigate to the Publications section to view or download materials.
Consumers and other stakeholders can file formal complaints about credit-related issues by contacting the NCR call centre or sending an email to the complaints department.
- Who it is for:
- consumers, credit providers, debt counsellors
- How to act on it:
- Call the NCR Call Centre at 0860 627 627 or send an email to complaints@ncr.org.za.
Credit providers must register with the National Credit Regulator to operate legally. They can download the required forms from the NCR website and submit their application.
- Who it is for:
- credit providers
- How to act on it:
- Download the List of Forms from the National Credit Act section and complete the registration application.
The National Credit Regulator publishes the Credit Bureau Monitor (CBM), which monitors the performance and compliance of credit bureaus in South Africa.
- Who it is for:
- researchers, financial institutions, policymakers, general public
- How to act on it:
- Download the report from the NCR's publications section on its website
The National Credit Regulator publishes the Consumer Credit Market Report (CCMR), which provides data and analysis on credit market trends and consumer behaviour across South Africa.
- Who it is for:
- researchers, financial institutions, policymakers, general public
- How to act on it:
- Download the report from the NCR's publications section on its website
Debt counsellors can apply to be registered with the National Credit Regulator to legally provide debt counselling services in accordance with the National Credit Act.
- Who it is for:
- debt counsellors
- How to act on it:
- Submit application and required documents through the NCR's online portal or physical submission process
Payment distribution agents can apply to be registered with the National Credit Regulator to ensure proper handling and distribution of payments made by consumers to credit providers.
- Who it is for:
- payment distribution agents
- How to act on it:
- Submit application and required documents through the NCR's online portal or physical submission process
Members of the public can report suspected corruption or misconduct within the credit industry or by NCR officials through a dedicated channel.
- Who it is for:
- members of the public
- How to act on it:
- Submit a report via the complaints@ncr.org.za email address
Individuals and organisations can register to attend workshops hosted by the National Credit Regulator on credit regulation, compliance, and consumer protection.
- Who it is for:
- members of the public, credit industry professionals, educators
- How to act on it:
- Contact workshops@ncr.org.za to register or receive details about upcoming sessions
Alternative dispute resolution agents can apply to be registered with the National Credit Regulator to mediate disputes between consumers and credit providers under the National Credit Act.
- Who it is for:
- alternative dispute resolution agents
- How to act on it:
- Submit application and required documents through the NCR's online portal or physical submission process
Credit providers can apply to be registered with the National Credit Regulator to operate legally under the National Credit Act. This includes submitting required documentation and meeting compliance standards.
- Who it is for:
- credit providers
- How to act on it:
- Submit application and required documents through the NCR's online portal or physical submission process