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You can access the daily water supply system status update provided by Johannesburg Water.
- Who it is for
- members of the public who want to stay informed about water supply system status
- How to act on it
- Use the page link labelled "Daily water supply system status update" ("Learn More").
You can download a guide that explains how to view your municipal statement online.
- Who it is for
- customers who need help viewing their municipal statement online
- How to act on it
- Use the page link "Guide to view your municipal statement online" ("Learn More").
You can access information about the COJ expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the page link "COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS" ("Learn More").
You can access information about the COJ Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Open the “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS” link on the Johannesburg Water website.
You can access the daily water supply system status update provided by Johannesburg Water.
- Who it is for
- members of the public who want to check daily water supply system status updates
- How to act on it
- Open the “Daily water supply system status update” link on the Johannesburg Water website.
You can log water-related incidents by emailing fault@jwater.co.za.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za to log water related incidents.
You can submit anonymous tip-offs using the anonymous tip-offs number listed on the page.
- Who it is for
- members of the public who want to submit anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number listed on the Johannesburg Water website.
You can download the 'Credit Control Process' document from the Johannesburg Water website.
- Who it is for
- customers or members of the public who need the credit control process information
- How to act on it
- Use the 'Download Now!' option for 'Credit Control Process' on the Johannesburg Water website.
You can log water-related incidents by emailing Johannesburg Water using the fault@jwater.co.za address.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za for logging water related incidents only.
You can access a guide that explains how to view your municipal statement online.
- Who it is for
- customers who want to view their municipal statement online
- How to act on it
- Use the 'Learn More' link for 'Guide to view your municipal statement online' on the Johannesburg Water website.
You can access a daily update on the water supply system status.
- Who it is for
- members of the public who want to check daily water supply system status
- How to act on it
- Use the 'Learn More' link for 'Daily water supply system status update' on the Johannesburg Water website.
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link for 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website.