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You can report water-related incidents to Johannesburg Water by emailing fault@jwater.co.za.
- Who it is for
- people who need to log water-related incidents
- How to act on it
- Send an email to fault@jwater.co.za for logging water related incidents only.
You can submit anonymous tip-offs to Johannesburg Water using the tip-offs number provided.
- Who it is for
- members of the public who want to report anonymously
- How to act on it
- Call the anonymous tip-offs number.
You can submit tip-offs anonymously using the listed anonymous tip-offs number.
- Who it is for
- members of the public who want to provide anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number.
You can contact the Johannesburg Water call centre using the listed phone numbers.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Call the Johannesburg Water Call Centre using the listed numbers.
You can log water-related incidents by emailing fault@jwater.co.za.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Send an email to fault@jwater.co.za for logging water related incidents only.
Johannesburg Water provides a way to log water-related incidents using the fault logging email address.
- Who it is for
- members of the public who need to log water-related incidents
- How to act on it
- Email fault@jwater.co.za to log water-related incidents only.
Johannesburg Water provides a 'Daily water supply system status update' section for system status information.
- Who it is for
- members of the public seeking daily water supply system status updates
- How to act on it
- Open the 'Daily water supply system status update' section from the Johannesburg Water website page.
Johannesburg Water provides information about the COJ Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link next to 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website page.
A guide is available to help customers view their municipal statement online via the linked resource on Johannesburg Water’s website.
- Who it is for
- customers who need to view their municipal statement online
- How to act on it
- Use the 'Learn More' link for 'Guide to view your municipal statement online' on the Johannesburg Water website.
A daily update on the water supply system status is available via the linked page on Johannesburg Water’s website.
- Who it is for
- members of the public needing water supply system status updates
- How to act on it
- Use the 'Learn More' link for 'Daily water supply system status update' on the Johannesburg Water website.
A social package for customers with prepaid water meters is available via the linked page on Johannesburg Water’s website.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link for 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website.
Johannesburg Water provides an anonymous tip-off phone number.
- Who it is for
- members of the public who want to submit anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number provided on the Johannesburg Water website.