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You can check daily updates on the water supply system status via the “Daily water supply system status update” section/link on the page.
- Who it is for
- members of the public who want to stay up-to-date with water supply system status
- How to act on it
- Use the “Daily water supply system status update” link/section from the Johannesburg Water page.
You can log water-related incidents by using the Johannesburg Water fault email address, or by contacting the Johannesburg Water call centre.
- Who it is for
- people who need to report water-related incidents to Johannesburg Water
- How to act on it
- Email fault@jwater.co.za for logging water related incidents only, or contact the Johannesburg Water call centre numbers listed on the page.
You can access a daily update on the water supply system status through the link provided on the Johannesburg Water website.
- Who it is for
- members of the public who want water supply system status updates
- How to act on it
- Use the “Learn More” link for “Daily water supply system status update” on the Johannesburg Water website.
You can log water-related incidents by emailing fault@jwater.co.za, which the page specifies for logging such incidents only.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za to log water-related incidents.
Johannesburg Water provides information (via a “Learn More” link) about the City of Johannesburg Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the “Learn More” link for “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS” on the Johannesburg Water website.
You can contact Johannesburg Water’s call centre using the phone numbers listed on the page.
- Who it is for
- members of the public needing to contact Johannesburg Water
- How to act on it
- Call the call centre numbers provided on the page.
The page provides a link to information about the COJ expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link for the COJ expanded social package.
You can log water-related incidents by using the Johannesburg Water fault email address provided on the page.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za to log water related incidents only.
You can submit anonymous tip-offs using the anonymous tip-offs phone number shown on the page.
- Who it is for
- members of the public who want to provide anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number provided on the page.
Johannesburg Water provides an expanded social package for customers with prepaid water meters, accessible via the page link.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link next to 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS'.
You can log water-related incidents by emailing fault@jwater.co.za.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za for logging water related incidents only.
An anonymous tip-off line is provided on the page.
- Who it is for
- members of the public who want to submit anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number listed on the page.