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Sewerage is covered by the municipality's tariff structures.
The municipality's policy includes free basic services. The supplied text does not give the eligibility rules or access procedure.
Property rates are covered by the municipality's tariff structures.
The municipality makes basic municipal services available to customers as services necessary for an acceptable and reasonable quality of life and for protecting public health, safety or the environment.
The policy aims to make an affordable tariff package available to all potential users, taking account of minimum service levels and users’ ability to pay.
The municipality opens public participation to help determine its priorities through IDP and budget consultation.
The municipality reports on performance regularly, including non-financial performance measures, and places reports on its website for public access.
Performance agreements for directors and the Municipal Manager are uploaded or published on the municipal website.
The municipality makes this ICT governance policy available as a framework for municipalities, Council and Management to direct and control current and future ICT use, align ICT with municipal plans and goals, and improve ICT service delivery.
Karoo Hoogland Local Municipality makes its UIFW expenditure reduction strategy available as a document setting out the problem, relevant legal duties and the municipality's approach to preventing and recovering unwanted expenditure.
The property-rates register identifies properties receiving rates exemptions, rebates or reductions, phased-in rates, or exclusions. The public can inspect it during office hours, and it must also be displayed on the municipality’s website when one is available.
The policy allows internal travel claims to be paid in advance when an approved internal travel form is submitted; the form replaces the invitation and attendance register, and no report is required if the form is approved.
