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This section includes annual reports, financial statements, performance reviews, and other formal reports produced by the municipality.
- Who it is for:
- citizens, researchers, auditors, stakeholders
- How to act on it:
- Access the Reports section of the Document Library on the Siyancuma Municipality website
This section outlines the network of companies involved in the production and delivery of products and services used by the municipality. It provides visibility into the broader procurement ecosystem.
- Who it is for:
- suppliers, vendors, logistics providers
- How to act on it:
- Access the Supply Chain section of the Document Library on the Siyancuma Municipality website
The draft tariff list sets a charge for a special meter reading per request when requested by the client.
- Who it is for:
- clients who request a special electricity meter reading
- How to act on it:
- Submit a request to the municipality for a special meter reading; pay the per-request charge listed.
The draft tariff list sets out electricity fines payable when a supply point is cut off due to violation of Section 24 (tampering and interference) of the Councils electricity ordinance by the occupier, with separate amounts for households and businesses.
- Who it is for:
- households and businesses/occupiers in Siyancuma Municipality whose electricity supply is cut off due to tampering or interference
- How to act on it:
- If a supply point is cut off for tampering/interference, the occupier must pay the applicable fine amounts listed for the first/second/third fine categories.
The draft tariff list includes call-out fees per call, applicable when the municipality is called out and the fault is due to a problem on the client’s side.
- Who it is for:
- customers who request a municipal call-out for an electricity fault
- How to act on it:
- Request a call-out; if the fault is on the client’s side, the per-call call-out fee applies.
The draft tariff list sets charges for new electricity connections to the main line, including single-phase and three-phase connection options, with maximum request limited to actual cost.
- Who it is for:
- customers needing a new electricity connection to the main line
- How to act on it:
- Apply for a new connection; choose single-phase or three-phase (conventional or prepaid meter) and pay up to the maximum request of actual cost.
The draft tariff list sets a charge for meter testing per meter if required by the customer; it also states that if the meter is at fault the customer will be reimbursed.
- Who it is for:
- customers who require their electricity meter to be tested
- How to act on it:
- Request meter testing; pay the per-meter testing charge, and if the meter is found faulty, the customer will be reimbursed.
The draft tariff list sets the charges for prepaid and conventional electricity connections and reconnections, including a reconnection fee structure and related service charges for customers whose supply is cut off.
- Who it is for:
- customers in Siyancuma Municipality who need electricity connection or reconnection (prepaid or conventional)
- How to act on it:
- Use the municipality’s electricity service application process for connection/reconnection; the tariff list specifies the payable amounts for prepaid and conventional reconnection/connection.
The draft tariff list sets charges for replacing electricity meters (not part of general replacement), including replacement of conventional and prepaid meters for single-phase and three-phase, charged as actual cost plus 14.9%.
- Who it is for:
- customers whose conventional/prepaid electricity meters need replacement (not part of general replacement)
- How to act on it:
- Request meter replacement; pay the replacement charge based on whether it is single-phase or three-phase and whether it is conventional or prepaid, using the actual cost plus 14.9% rule stated.