Opportunities

Individuals may formally request access to records held by the Road Traffic Infringement Agency through the procedures detailed in Section 16 of the manual.

Who it is for:

any person wishing to obtain specific records from the RTIA

How to act on it:

Submit a written request following the procedure outlined in Section 16, including identification and record details

The Road Traffic Infringement Agency provides a comprehensive manual in Afrikaans that explains how members of the public can access information held by the agency. This includes definitions, procedures, contact details, and guidance on using PAIA.

Who it is for:

members of the public seeking information from the RTIA

How to act on it:

Download or view the manual from the official website provided

The agency provides key contact information for individuals who need assistance with accessing information or navigating the PAIA process.

Who it is for:

members of the public seeking help with PAIA requests

How to act on it:

Use the contact details listed in Section 10 to reach out to the information officer or relevant department

Certain records held by the Road Traffic Infringement Agency are made available to the public without requiring a formal request, as allowed under Section 15(2) of the PAIA Act.

Who it is for:

any member of the public interested in non-confidential, publicly disclosed records

How to act on it:

View the list of records available without request in Section 15 of the manual

The public can access a guide on how to use PAIA to request information from the RTIA. The guide is available online and explains the steps for making a request and understanding rights under the law.

Who it is for:

any person seeking to understand or use PAIA procedures

How to act on it:

Visit the RTIA website and download the PAIA Manual from the provided link

Individuals can apply for the AARTO elective option by completing and submitting the application form through the RTIA’s designated channels. This service allows for alternative dispute resolution regarding traffic infringements.

Who it is for:

drivers or individuals facing traffic infringement notices

How to act on it:

Complete the AARTO elective option application form and submit it via the RTIA’s official process

Members of the public can request access to records held by the RTIA by submitting a formal request to the Information Officer. The process includes providing personal identification and a clear description of the records sought.

Who it is for:

members of the public seeking information from the RTIA

How to act on it:

Submit a written request to the Information Officer of the RTIA, including identification and a description of the records needed

After logging in, users can nominate a driver for a specific infringement notice by selecting the notice number, accepting terms and conditions, entering the driver's details, and uploading required supporting documents. This allows the nominated driver to be officially recognized for the infringement.

Who it is for:

vehicle owners, individuals applying for driver nomination

How to act on it:

Log in to the AARTO website, select a notice number, click 'NOMINATE A DRIVER', accept Terms and Conditions, fill in driver details, and upload required documents

Individuals, proxies, and companies can create an account on the AARTO website to access their traffic infringement records and manage applications. The registration process involves providing identification details, contact information, verifying through an OTP sent via SMS or email, and setting a secure password.

Who it is for:

individual drivers, proxy representatives, company registrants

How to act on it:

Visit https://online.aarto.gov.za, click 'REGISTER', select registration type, complete CAPTCHA, enter identification details, provide contact information, verify OTP, and create a password