Opportunities
Browse government tenders, quotations, vacancies and documents across South Africa.
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You can obtain monthly reports on water quality compliance as required by the Bulk Water Supply Contract, ensuring transparency in water safety standards.
- Who it is for:
- customers and stakeholders of Rand Water
- How to act on it:
- Request monthly compliance reports from Rand Water
You will receive the monthly meter reading schedule at the beginning of each financial year, allowing you to plan and verify readings.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Receive the meter reading schedule from Rand Water at the start of the financial year
You can participate in monthly meetings hosted by Rand Water to discuss industry best practices and stay informed about recent developments in water services delivery.
- Who it is for:
- stakeholders in water services
- How to act on it:
- Attend monthly Water Services and Mining & Industry Forum meetings
If you submit a query about your account, Rand Water will respond in writing within three days of receiving your request.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Submit an account query to Rand Water
If maintenance work is planned, you will receive at least 21 days' notice of the expected duration of any water supply interruption.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Receive advance notice of planned water supply interruptions
In case of emergencies or failures, Rand Water will respond according to the terms of the Bulk Water Supply Contract.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Report an emergency or failure to Rand Water
You can view and access your water invoice by the 10th day of every month, ensuring timely billing and financial planning.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Check your invoice online or through email by the 10th of the month
You can reach out to your dedicated Account Executive 24 hours a day via telephone for personalized support and assistance with your water account or service issues.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Contact your Account Executive by phone
You can access Rand Water's Customer Service Centre 24 hours a day via telephone or email to get help with your water service inquiries. The CSC aims to resolve 85% of customer requests and enquiries on the first contact within one day.
- Who it is for:
- customers of Rand Water
- How to act on it:
- Call or email the Customer Service Centre