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The municipality makes essential physical infrastructure and basic services available across its municipal area, including roads, stormwater, water, sanitation, electricity and waste management.
- Who it is for:
- Residents and communities across the Prince Albert municipal area
- How to act on it:
- Use the municipal services in the municipal area; the document does not state an application or reporting route.
Residents receive weekly refuse removal as part of the municipality’s waste services.
- Who it is for:
- Residents in the municipal service area
- How to act on it:
- Place household refuse for the municipality’s weekly refuse removal service; the document does not specify collection instructions.
The department administers the public works programme, which contributes to local employment and skills development through infrastructure-linked work creation.
- Who it is for:
- Local people seeking infrastructure-linked public works opportunities
- How to act on it:
- The document does not state how to apply, register or access programme work.
The Technical Services Department makes available the construction, upgrading and maintenance of roads, sidewalks and stormwater systems across the municipal area.
- Who it is for:
- Residents and users of public roads, sidewalks and stormwater infrastructure in the municipal area
- How to act on it:
- Use the municipal roads, sidewalks and stormwater infrastructure; contact Technical Services to report a problem or service need.
The department makes available weekly refuse collection, landfill operation and site maintenance, including black refuse bags and mini-transfer stations for garden waste.
- Who it is for:
- Households and other users of municipal waste services
- How to act on it:
- Use the weekly refuse collection service, supplied black refuse bags and the mini-transfer stations for garden waste.
The department provides water purification, distribution and sanitation management across the municipal area.
- Who it is for:
- Residents and communities in Prince Albert, Klaarstroom, Prince Albert Road and Leeu-Gamka
- How to act on it:
- Use the municipal water and sewerage services; contact Technical Services for a service problem or fault.
The department maintains and upgrades local electricity networks. Electricity is supplied by Eskom in Klaarstroom, Prince Albert Road and Leeu-Gamka, while the municipality is responsible for electricity reticulation in Prince Albert.
- Who it is for:
- Electricity users in the municipal area
- How to act on it:
- Use the electricity reticulation service and report faults to 023 541 1036, after-hours to 082 220 0848, or by email to rekords@pamun.gov.za.
People needing emergency assistance can use the municipality's 24/7 emergency number.
- Who it is for:
- Anyone needing emergency assistance
- How to act on it:
- Call 082 220 0848.
The municipal office can be contacted or visited at the Thusong Centre on Adderley Street in Prince Albert, with the listed municipal email address available for enquiries.
- Who it is for:
- members of the public seeking municipal information or assistance
- How to act on it:
- Visit Thusong Centre, Adderley Street, Prince Albert, 6930, or email rekords@pamun.gov.za.
The municipality makes a 24/7 emergency phone contact available for members of the public needing urgent assistance.
- Who it is for:
- Members of the public needing emergency assistance
- How to act on it:
- Call 082 220 0848.
A phone contact is provided for contacting the hospital.
- Who it is for:
- People needing hospital assistance
- How to act on it:
- Call 023 814 2996/8/9.
The municipality provides a telephone channel for municipal accounts matters.
- Who it is for:
- People with municipal accounts matters
- How to act on it:
- Call 023 541 1552.