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The manual includes a guide on how to use PAIA and how to obtain access to the guide referenced in the document.
- Who it is for:
- Members of the public who want to understand how to use PAIA and obtain the guide
- How to act on it:
- Use the section of the manual titled 'Guide on how to use PAIA and how to obtain access to the guide'.
The manual describes the remedies available in respect of an act or a failure to act by the PPECB regarding requests for access to records.
- Who it is for:
- Members of the public who have a PAIA request and need remedies if the PPECB acts or fails to act
- How to act on it:
- Follow the remedies described in the manual for failures to act or acts by the PPECB.
The manual provides the contact details of the persons who will assist the public with the records they intend to access.
- Who it is for:
- Members of the public who intend to access records of the PPECB
- How to act on it:
- Use the key contact details section of the manual to contact the persons assisting with access to records.
The manual explains how members of the public can request access to records held by the PPECB, including the request procedure and the key contact details for the PPECB’s Information Officer and Deputy Information Officers.
- Who it is for:
- members of the public who want access to records held by the PPECB
- How to act on it:
- Use the PPECB’s PAIA request process described in the manual, including contacting the PPECB’s Information Officer/Deputy Information Officers and submitting the request via the PPECB website “Get in Touch” form.
You can select this eCert preseason workshops document in the PPECB TITAN 2.0 Customer Portal under Legal and Regulatory Compliance and add it to your downloads queue.
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- In TITAN 2.0® Customer Portal, select category 'Legal and Regulatory Compliance', then select the document and click 'ADD TO QUEUE'.
You can select this TITAN 2.0 product inspection digital export certification document in the PPECB TITAN 2.0 Customer Portal under Legal and Regulatory Compliance and add it to your downloads queue.
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- In TITAN 2.0® Customer Portal, select category 'Legal and Regulatory Compliance', then select the document and click 'ADD TO QUEUE'.
You can select this 2026 citrus preseason seasonal overview document in the PPECB TITAN 2.0 Customer Portal under Legal and Regulatory Compliance and add it to your downloads queue.
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- In TITAN 2.0® Customer Portal, select category 'Legal and Regulatory Compliance', then select the document and click 'ADD TO QUEUE'.
You can select this 2026 citrus pre-season meeting document in the PPECB TITAN 2.0 Customer Portal under Legal and Regulatory Compliance and add it to your downloads queue.
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- In TITAN 2.0® Customer Portal, select category 'Legal and Regulatory Compliance', then select the document and click 'ADD TO QUEUE'.
You can select this DoA/PPECB citrus information session 2026 document in the PPECB TITAN 2.0 Customer Portal under Legal and Regulatory Compliance and add it to your downloads queue.
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- In TITAN 2.0® Customer Portal, select category 'Legal and Regulatory Compliance', then select the document and click 'ADD TO QUEUE'.
You can select this updates on citrus export to special markets 2026 season document in the PPECB TITAN 2.0 Customer Portal under Legal and Regulatory Compliance and add it to your downloads queue.
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- In TITAN 2.0® Customer Portal, select category 'Legal and Regulatory Compliance', then select the document and click 'ADD TO QUEUE'.
Report incidents of fraud, corruption and unethical behaviour using the PPECB ethics hotline contact details shown on the page.
- Who it is for:
- members of the public or visitors who want to report incidents of fraud, corruption and unethical behaviour
- How to act on it:
- Use the hotline telephone number, SMS number, or email address shown on the page to report incidents.
Select this document and add it to the downloads queue in the PPECB TITAN 2.0® Customer Portal operational documentation for Durban (27 March 2026).
- Who it is for:
- users of the PPECB TITAN 2.0® Customer Portal searching operational documentation
- How to act on it:
- Select the document and use the “ADD TO QUEUE” option after selecting the relevant category/subcategory and searching.