Opportunities

The National Gambling Board makes its annual performance plan for 2024/2025–2026/2027 available to view on the website.

Who it is for:

People seeking the NGB's annual performance plans

How to act on it:

Select the listed plan on the Strategic and Annual Performance Plan page.

The National Gambling Board makes its strategic plan for 2022–2025 available to view on the website.

Who it is for:

People seeking the NGB's strategic plans

How to act on it:

Select the listed plan on the Strategic and Annual Performance Plan page.

The National Gambling Board makes its latest annual performance plan for 2025/2026–2027/2028 available to view on the website.

Who it is for:

People seeking the NGB's latest annual performance plan

How to act on it:

Select the listed plan on the Strategic and Annual Performance Plan page.

The National Gambling Board makes its latest annual performance plan for 2025/2026–2027/2028 available in Setswana for people to view on the website.

Who it is for:

People seeking the NGB's annual performance plan in Setswana

How to act on it:

Select the listed plan on the Strategic and Annual Performance Plan page.

A person can complain about a gambling business by first checking that it is legal, then lodging the complaint with the Provincial Licensing Authority that issued its licence. Unresolved complaints can be escalated in writing to the National Gambling Board.

Who it is for:

people with complaints about gambling businesses

How to act on it:

Check the operator's licence information, contact the Provincial Licensing Authority listed on the licence and lodge the complaint, then escalate it in writing to the National Gambling Board at info@ngb.org.za if the provincial board cannot assist.

The FAQ explains which gambling modes are legal in South Africa: casinos, bingo, betting and limited payout machines. It also states that online gambling operators must be licensed, and that online betting is for people over 18 years.

Who it is for:

people who gamble in South Africa

How to act on it:

Use the FAQ to check the legal gambling modes and verify the operator's licensing information at its premises or on the home page of its digital platform.

Members of the public can report suspected illegal gambling activities to their provincial Gambling Board. If the provincial board does not assist, the matter can be escalated to the National Gambling Board by email.

Who it is for:

people reporting illegal gambling activities

How to act on it:

Contact your provincial Gambling Board first. If it does not assist, email the National Gambling Board at info@ngb.org.za.

The website provides a procurement registration and login option for users who need to access that procurement facility.

Who it is for:

Suppliers and procurement users

How to act on it:

Open the Procurement Registration/Log in option on the website and register or log in.

The National Gambling Board makes its strategic and annual performance plans available as stakeholder information.

Who it is for:

Stakeholders and members of the public

How to act on it:

Open the Strategic and Annual Performance Plans section of the website.

The website provides information on gambling equipment testing and certification, including certification by NRCS and technical standards by SABS.

Who it is for:

Gambling operators, manufacturers and other gambling-sector stakeholders

How to act on it:

Use the Certification Testing (Testlabs), Letter Of Certification (NRCS) and Technical Standards (SABS) sections.

The National Gambling Board makes annual reports available through its stakeholder-information pages.

Who it is for:

Stakeholders and members of the public

How to act on it:

Open the Annual Reports section of the website.

The audited 2019 National Gambling Statistics report is available to download.

Who it is for:

people seeking national gambling statistics

How to act on it:

Download it from the National Statistics webpage.