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This policy sets out the conditions under which employees may work overtime or on Sundays and public holidays, including approval processes and compensation rules.
- Who it is for:
- municipal employees, supervisors, HR officers
- How to act on it:
- Access the Corporate Services section of the Greater Kokstad Municipality website and choose 'Download' or 'View Details'.
This policy regulates the use of vehicles assigned to political office bearers, ensuring accountability, transparency, and efficient use of municipal assets.
- Who it is for:
- political office bearers, municipal administrators, fleet managers
- How to act on it:
- Go to the Corporate Services section of the Greater Kokstad Municipality website and select 'Download' or 'View Details'.
This policy sets out the standard process for onboarding new employees, ensuring they are properly introduced to the municipality’s culture, systems, and responsibilities.
- Who it is for:
- new municipal employees, HR staff, supervisors
- How to act on it:
- Go to the Corporate Services section of the Greater Kokstad Municipality website and select 'Download' or 'View Details'.
This is a policy document outlining the principles and standards for delivering services to the public in a people-centred manner, as mandated by the Batho Pele White Paper. It applies to all municipal staff and service providers and is available for download or viewing online.
- Who it is for:
- municipal employees, service providers, members of the public
- How to act on it:
- Visit the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details' for the document.
This policy outlines guidelines for the use, security, and management of digital office systems and software used across the municipality.
- Who it is for:
- IT staff, office workers, system administrators
- How to act on it:
- Visit the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details'.
This manual supports the induction policy by providing detailed content and guidance for new employees during their orientation period.
- Who it is for:
- new municipal employees, training coordinators
- How to act on it:
- Visit the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details'.
This policy outlines the terms and conditions for relocating municipal employees to different locations, including allowances and support mechanisms.
- Who it is for:
- municipal employees being relocated, HR staff
- How to act on it:
- Go to the Corporate Services section of the Greater Kokstad Municipality website and select 'Download' or 'View Details'.
This policy establishes how complaints and queries from the public are received, processed, and resolved within the municipality. It ensures transparency and accountability in customer service delivery.
- Who it is for:
- municipal staff handling public inquiries, citizens filing complaints
- How to act on it:
- Navigate to the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details'.
This policy promotes equal opportunity and fairness in employment practices, aiming to redress historical imbalances in the workforce.
- Who it is for:
- HR departments, recruitment teams, municipal leadership
- How to act on it:
- Visit the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details'.
This strategy document complements the retention policy by detailing specific initiatives to improve employee satisfaction and reduce turnover.
- Who it is for:
- HR managers, department heads, senior officials
- How to act on it:
- Go to the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details'.
This manual outlines the procedures for managing the municipality's transport fleet, including rules for drivers, operators, and users. It is intended for use by municipal personnel involved in vehicle operations and maintenance.
- Who it is for:
- fleet operators, drivers, municipal staff using vehicles
- How to act on it:
- Go to the Corporate Services section of the Greater Kokstad Municipality website and select 'Download' or 'View Details'.
This document establishes the structure, functions, and operating procedures of the Local Labour Forum within the municipality, promoting collaboration between employers and workers.
- Who it is for:
- labour representatives, union members, municipal officials
- How to act on it:
- Go to the Corporate Services section of the Greater Kokstad Municipality website and click 'Download' or 'View Details'.