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Individuals can apply to become market agents within the Durban municipal market system. This role allows vendors to operate legally in designated market spaces under municipal oversight.
- Who it is for:
- individuals and small businesses interested in operating in Durban's public markets
- How to act on it:
- Contact Sizakala Customer Services at sizakala@durban.gov.za or visit City Hall, 263 Dr Pixley Ka Seme St, Durban 4000 during business hours (Monday–Friday, 8 am to 5 pm)
Fully subsidized houses are available for households earning less than R3,500 per month. These homes are allocated to people from informal settlements, those living in overcrowded backyards, and special cases such as the disabled, child-headed households, and military veterans. Informal settlements are upgraded in-situ where possible.
- Who it is for:
- households earning less than R3,500 per month, including those from informal settlements, backyard dwellers, disabled persons, child-headed households, and military veterans
- How to act on it:
- Apply through the municipal housing programme for BNG housing allocation
The municipality owns and lets approximately 6,000 rental units in various townships across eThekwini. These include Chatsworth, Isipingo, Landsdowne, Umkomaas, Wentworth, Merebank, Hilary, Lamontville, Newlands, Sydenham, Marianridge, Wiggins, Phoenix, Verulam, Tongaat, Westbrook, and Umbilo. Tenants may be eligible to purchase their units under the Enhanced Extended Discount Benefit Scheme at steeply discounted prices.
- Who it is for:
- tenants in council-owned rental units in specified townships
- How to act on it:
- Contact your local rental office to enquire about taking ownership of your unit
The municipality facilitates subsidised rental housing for households earning between R1,500 and R20,000 per month who do not qualify for free housing or prefer a more flexible tenure arrangement.
- Who it is for:
- households earning between R1,500 and R20,000 per month
- How to act on it:
- Apply through the relevant municipal department or office handling social housing applications
Residents and visitors can access detailed bus routes and schedules by clicking on a provided link on the EThekwini Municipality website. This allows users to plan their journeys using public transport across Durban.
- Who it is for:
- residents of Durban, public transport users, visitors to Durban
- How to act on it:
- Click on the link provided in the FAQ to view the bus schedule and routes
Anyone who notices a malfunctioning traffic signal in Durban can report it to the Public Transport Information Centre (PTIC) via phone, WhatsApp, or email. This helps maintain road safety and efficient traffic flow.
- Who it is for:
- citizens, drivers, pedestrians in Durban
- How to act on it:
- Contact the Public Transport Information Centre (PTIC) using the provided phone number, WhatsApp number, or email address
The Durban Business Fair is an event hosted by the Ethekwini Metropolitan Municipality to support small, medium, and micro enterprises (SMMEs) in Durban. It provides a platform for businesses to network, showcase their products and services, and access opportunities for growth and development.
- Who it is for:
- small, medium, and micro enterprises (SMMEs) in Durban
- How to act on it:
- Attend the event at City Hall, 263 Dr Pixley Ka Seme St, Durban 4000
Residents can report water leaks through the online reporting system, helping the municipality address potential wastage and infrastructure issues.
- Who it is for:
- residents and users of water services in Durban
- How to act on it:
- Go to the 'Report A Problem' section on the Ethekwini Municipality website and select 'REPORT WATER LEAKAGES'. Provide details of the leak and submit.
Residents can report instances when their water supply has been interrupted by submitting a report via the online portal.
- Who it is for:
- residents and users of water services in Durban
- How to act on it:
- Go to the 'Report A Problem' section on the Ethekwini Municipality website and select 'REPORT WATER OUTAGE'. Submit the details of the outage.
Residents can report problems related to refuse removal, such as overflowing bins or missed collections, through the online form.
- Who it is for:
- residents and users of waste management services in Durban
- How to act on it:
- Go to the 'Report A Problem' section on the Ethekwini Municipality website and select 'CLEANSING SOLID WASTE'. Describe the issue and submit.
The municipality has constructed 290 family units within existing hostel areas to improve housing conditions for residents in these zones.
- Who it is for:
- occupants of hostel precincts
- How to act on it:
- Residents in hostel precincts may be eligible to benefit from these new family units; contact the municipality for information.
The municipality facilitates housing opportunities including both ownership and rental options for low and middle-income earners through its gap market programme.
- Who it is for:
- low and middle-income earners
- How to act on it:
- Contact the eThekwini Municipality Human Settlements Unit to apply for housing under the gap market programme.