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Residents and municipal employees can apply to join the Durban Municipal Thrift Fund, which allows members to save money through regular contributions. The fund has increased its savings limit for 2026.
- Who it is for:
- municipal employees, residents of Durban, public sector workers in EThekwini
- How to act on it:
- Submit an application for membership at the Durban Municipal Thrift Fund office or via the online system.
Members are required to provide updated bank details for deposit and withdrawal purposes. A bank detail form is available for completion.
- Who it is for:
- members of the Durban Municipal Thrift Fund
- How to act on it:
- Complete and submit the bank detail form to the Durban Municipal Thrift Fund office.
Members can apply for membership through an online system that is active for the year 2026. This system supports digital access to joining the fund.
- Who it is for:
- municipal employees, residents of Durban, public sector workers in EThekwini
- How to act on it:
- Access the online application system on the Durban Municipal Thrift Fund webpage.
The public can access the isiZulu version of the Ethekwini Municipality's privacy policy by clicking on the provided link. This ensures that speakers of isiZulu can understand how their personal information is handled on the municipality’s digital services.
- Who it is for:
- isiZulu-speaking residents and users of municipal services
- How to act on it:
- Click on the 'Please click here to download\view the privacy notice in isiZulu' link
The public can search the library catalogue online to find books by title, author, ISBN, check availability, renew items, view borrowing history, and see which books are most used.
- Who it is for:
- anyone with internet access
- How to act on it:
- Visit the library website and use the online catalogue to search, renew, or track reading history
Residents can apply for a library membership card to borrow books and access library resources. Applicants must visit a nearby library, fill out a form, and provide a copy of their ID and proof of address.
- Who it is for:
- any resident of Durban, including children with a parent or guardian
- How to act on it:
- Visit the nearest library, request a membership form, complete it with required documents (copy of ID and proof of address), and submit it to library staff for verification
Members of the public can report issues or give feedback about library services via phone or email. This allows residents to engage directly with the department on service quality.
- Who it is for:
- any member of the public
- How to act on it:
- Call the Complaints Desk at 031 3112401 or email Logan.Perumal@durban.gov.za
The public can reach out to the municipality by phone during office hours or via email for inquiries and service requests.
- Who it is for:
- residents, visitors, businesses
- How to act on it:
- Call 031 311 1111 between 8 am and 5 pm, Monday to Friday, or email sizakala@durban.gov.za
The municipality enforces food safety laws by inspecting food handling premises, investigating foodborne disease outbreaks, and managing recalls of unsafe food. These services are part of the municipal health responsibilities under national legislation.
- Who it is for:
- food handling establishments and the general public
- How to act on it:
- No direct application needed; services are delivered through routine inspections and regulatory actions by the municipality.
The public can reach out to the Ethekwini Metropolitan Municipality through its main contact details listed on the page.
- Who it is for:
- residents, businesses, visitors, job seekers
- How to act on it:
- Call 031 311 1111 or email sizakala@durban.gov.za during business hours
Residents, businesses, visitors, and job seekers can access various services provided by the Ethekwini Metropolitan Municipality through this page, including accounts and payments, applications, licenses, permits, health services, waste management, transportation, water and sanitation, and more.
- Who it is for:
- residents of Durban, businesses in Durban, visitors to Durban, job seekers, public sector employees
- How to act on it:
- Visit the official website and click on the relevant link from the list of useful links
A digital identity service available to residents and visitors of Durban, enabling secure access to municipal services and online platforms.
- Who it is for:
- residents of Durban, visitors to Durban, businesses in Durban
- How to act on it:
- Visit the EThekwini Municipal website and follow the instructions to register for a Smart ID.