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This directive outlines the steps and documentation required for passing unanimous and special resolutions in community schemes.
- Who it is for:
- trustees, committee members, and scheme administrators
- How to act on it:
- Access the procedure on the CSOS website
This circular guides community schemes on the correct process for amending their internal rules in accordance with the STSMA.
- Who it is for:
- trustees, body corporates, and rule drafters
- How to act on it:
- Download the circular from the CSOS website
Guidelines for submitting and lodging rules of sectional title schemes with the CSOS for official record and compliance verification.
- Who it is for:
- scheme administrators and legal representatives
- How to act on it:
- Submit rules via the CSOS portal or download the lodgment guide
This circular explains how community schemes must register and submit their annual returns to the CSOS, ensuring transparency and regulatory compliance.
- Who it is for:
- community scheme trustees and administrators
- How to act on it:
- Access the circular on the CSOS website
This directive provides temporary measures and guidance for community schemes during the pandemic, including remote meetings, fee waivers, and compliance flexibility.
- Who it is for:
- community schemes, trustees, and ombud staff
- How to act on it:
- Download the directive from the CSOS website
This amendment updates the rules around levy and fee payments, including grace periods, late penalties, and payment methods.
- Who it is for:
- community scheme members and administrators
- How to act on it:
- Download the amendment from the CSOS website
This directive sets out the conditions under which levies and fees may be waived for community schemes, particularly during exceptional circumstances such as economic hardship or public health emergencies.
- Who it is for:
- community schemes facing financial difficulty, trustees, and ombud staff
- How to act on it:
- Download and review the directive on the CSOS website
This amendment outlines updated procedures and requirements for registering community schemes with the Community Schemes Ombud Service, ensuring compliance with current legal standards.
- Who it is for:
- community scheme developers, registrars, and administrators
- How to act on it:
- Access the amendment via the CSOS website
This amendment clarifies how body corporate and trustee meetings should be conducted during national lockdowns, especially at level 3, ensuring continuity and legal compliance.
- Who it is for:
- trustees, body corporate officials, and community scheme leaders
- How to act on it:
- Review the amendment on the CSOS website
This directive provides updated procedural guidelines for community schemes under the Sectional Titles Schemes Management Act, covering registration, compliance, dispute resolution, and other operational matters. It serves as a reference for all parties involved in community scheme governance.
- Who it is for:
- community schemes, trustees, body corporates, and scheme administrators
- How to act on it:
- Download the directive from the CSOS website
Updates to earlier pandemic-related directives, refining procedures based on evolving public health conditions and feedback.
- Who it is for:
- community schemes and ombud service personnel
- How to act on it:
- Access the amendments on the CSOS website
An updated version of the dispute resolution directive, reflecting changes in process, timing, and jurisdictional clarity for community scheme conflicts.
- Who it is for:
- community scheme members, trustees, and ombud staff
- How to act on it:
- Access the directive on the CSOS website