PAIA Guide English
Official source
Source domain: visiteasterncape.co.za
Collected on 7 October 2026
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What this means
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
COMPLAINT TO THE INFORMATION REGULATOR
The guide identifies a complaint to the Information Regulator as a legal remedy available in relation to a decision or failure to act under PAIA.
- Who it is for
- PAIA requesters seeking a remedy
- How to act on it
- Use the guide's section on making a complaint to the Information Regulator.
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COMPLAINT TO THE INFORMATION REGULATOR
MAKING A REQUEST FOR A RECORD
A person can use the PAIA framework to request access to a record or information. The guide covers who may make a request, who may receive it, completing the form, fees, responses and related remedies.
- Who it is for
- Any person wishing to exercise a right under PAIA
- How to act on it
- Consult the guide's sections on making a request for a record, identifying the information officer, completing the form and paying any applicable fees.
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MAKING A REQUEST FOR A RECORD
APPLICATION TO COURT
The guide identifies an application to court as a legal remedy available under PAIA.
- Who it is for
- PAIA requesters seeking a legal remedy
- How to act on it
- Use the guide's section on applying to court under the legal remedies available against a decision or failure to act.
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APPLICATION TO COURT
Who can apply
What matters before you act: the conditions this listing sets, as Govermate read them.
COMPLAINT TO THE INFORMATION REGULATOR
The document sets no condition.
MAKING A REQUEST FOR A RECORD
- The requester must be a person who wishes to exercise a right contemplated in PAIA or the Protection of Personal Information Act, 2013.
APPLICATION TO COURT
The document sets no condition.
Facts
Places
Eastern Cape
Key Takeaways
- Guide on how to use the Promotion of Access to Information Act 2 of 2000, as amended
- PAIA promotes transparency and accountability in public and private bodies
- The Information Regulator's section 10 guide obligation
- Processes include making an information request, complaining to the Information Regulator and applying to court
- Information Regulator
- South African Human Rights Commission
- Adv Pansy Tlakula